Accelerate discovery & diagnostics | configurable, science-aware lab informatics platform | LIMS, ELN, ELaiN, and SDC
The Role
The Project Manager at Sapio Sciences leads life sciences software deployments, ensuring project success and customer satisfaction while managing internal and external stakeholders. This role involves coordinating multiple projects, maintaining documentation, and supporting client engagement through expert communication and agile methodologies.
Summary Generated by Built In
About Sapio Sciences
Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.
Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.
Working at Sapio
At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place.
We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of.
We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love.
As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference.
We’re proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions.
Position Summary:
Sapio Science is seeking a highly motivated and self-starting Project Manager (PM). You will join a rapidly growing team that builds on our recent customer wins. You will become part of an ever-growing global team with the opportunity to help shape our customer success organization. As an experienced PM you will be confident working in Life Sciences to successfully deliver our solution to the delight of our customers. You will have knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting or are comfortable learning the processes around this software.
Key Reponsibilities
- Prime Sapio Science deployments and major enhancement projects
- Own the success of deployments from project kick-off to go live.
- Manage multiple projects whilst coordinating the team to keep them on track.
- Advise the customer on Sapio Science best practice, ensure the deployment is best placed to succeed.
- Follow Sapio Sciences agile deployment methodology wherever possible ensuring regular customer communication touch points are in place.
- Develop detailed project plans to guide the customer and internal teams through the engagement. Ensure time, budget, quality, and success criteria are met for each project.
- Regularly evaluate progress vs plan raising issues in a timely fashion to ensure corrective action plans are quickly put in place.
- Work to ensure that all Sapio teams are well briefed prior to any deployment and maintain a highly professional customer engagement.
- Work closely with the Head of Programs to ensure appropriate internal resource allocation is achieved across projects.
- Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
- Work closely with the Sapio Sciences global PM team to establish scalable processes and methods of working across the Customer Success PM organization including supporting IT tools.
- Meticulously manage all PM related deployment services documentation.
Personal Qualities
- You are a self-starter who is happy to learn from the first principals.
- You are highly respected and trusted by the customers you work with.
- You are a problem solver.
- You are a great communicator.
- You are focused on activities that add value and avoiding those that do not.
- You are determined and persistent.
- You are customer centric and approachable.
- You maintain the highest standards of integrity and respect for co-workers, customers, and prospects.
Essential experience required
- Proven experience as a Project Manager
- Experience with a preference for Life Sciences working with a LIMS or ELN software environment
- Substantial experience managing internal and external stakeholders to meet project success. Experience in planning and leading external client workshops and documenting project plans Proven organizational skills, with the ability to deliver agreed workload within deadlines whilst maintaining a high degree of accuracy and attention to detail.
- Strong analytical, problem solving and fact-finding skills. Experience of business change and transformation with ability to advise on best practice.
Additional Requirements
- A BS/BA degree or equivalent in Life Science (e.g., molecular biology, chemistry) is preferrable
- Agile Project Management certified or demonstrable experience.
- Excellent listening and presentation skills.
- Ability to travel to client sites within Europe.
- Demonstrated success working responsibly and effectively from a home office.
- Effective time management, and prioritization skills.
- Good computer skills (Excel, PowerPoint, Word, CRM Programs).
What we offer:
At Sapio Sciences, we recognise that our people are our greatest strength. That’s why we’re proud to offer:
A competitive salary and benefits package
Flexibility to work remotely, with opportunities to travel
A comprehensive onboarding and training programme
Ongoing opportunities for professional growth and development
A collaborative, inclusive and supportive work environment
Sapio Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our People
At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE:
- Embrace the future
- Make a difference
- Be true partners
- Remember why we’re here
- Act with empathy
- Commit to transparency
- Excel in quality
These values shape how we work, how we grow, and how we deliver impact for our clients every day.
Reasonable Adjustments
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence.
Diversity, Equity & Inclusion
We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.
Top Skills
Eln
Lims
Sdms
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The Company
What We Do
Sapio Sciences' mission is to improve lives by accelerating discovery, and because science is complex, Sapio makes technology simple. Sapio is a global business offering an all-in-one science-aware (TM) lab informatics platform combining cloud-based LIMS, ELN, and scientific data solutions.
Sapio serves some of the largest global and specialist brands, including biopharma, CRO/CDMOs and clinical diagnostic labs across NGS genomic sequencing, bioanalysis, bioprocessing, stability, clinical, histopathology, drug research, and in vivo studies.
Customers love Sapio's platform because it is robust, scalable, and with no-code configuration, can quickly adapt to meet unique needs.
