Job Responsibilities
- Negotiate, develop, and manage project objectives, scope, budget, and costs for small to medium projects to achieve a cost-effective solution for clients and systemsGo.
- Create and manage project plans, identifying detailed tasks, required resources, schedule, potential risks and appropriate mitigation plans.
- Assign tasks to resources, issue purchase orders for equipment and manage the ongoing workflow to achieve the project objectives.
- Accurately and clearly report the ongoing project status and issues on a timely basis to client, systemsGo management and Sales.
- Carefully manage change requests to ensure original project objectives continue to be met. Indicate possible solutions and project impacts, submit recommendations and obtain approval from the client.
- Finalise the administrative close of the project including client sign-off, documentation, and support handover process (where applicable).
- Develop advanced skills in managing infrastructure projects.
Required Skills
- Excellent communication, negotiation, influence, presentation and customer service skills. Communicates at an appropriate level while adhering to confidentiality standards. Maintain/update consistent and clear documentation for projects. Communicate tasks to team members via the appropriate systems.
- Teamwork – lead project teams effectively. Respect opinions and contributions of team members. For internal projects contribute to achievement of common goals and support team leader. Engage in project tasks where appropriate alongside engineering staff.
- Ability to gather information; explore and eliminate alternatives; request and utilise assistance from other sources when necessary; formulate plan to implement solution.
- Ability to work unsupervised. Results focused. Consistently achieves target project services profit margins through effective management of resources. Ability to multitask. Effective time and schedule management skills.
- Quality Assurance – Awareness of accepted levels of quality in terms of project deliverables and internal standards. Ability to define quality criteria in terms of both tangible and non-tangible items and deliver to those criteria.
- Business level or higher English and Japanese
About systemsGo
systemsGo has been a trusted provider of IT services across the APAC region for over 25 years. We specialize in helping multinational companies to scale and grow in Asia Pacific. Our mission is to empower companies through cutting-edge IT as a service and AV solutions, fostering growth and efficiency. This is a critical role to bring in new business and to enter the next stage of growth together with the company.
What We Do
-Who We Are
systemsGo was started in 1998 because we believed there was a better way to address the special IT needs of Tokyo businesses, and starting in 2008 we began our expansion into other locations in Asia including Hong Kong, Shanghai, Singapore, Beijing, Sydney, Taiwan, New Delhi and Seoul. We saw partnership and process as the keys. We would work side-by-side with our clients to help reduce costs and improve efficiency.
To date, we’ve shared our expertise with hundreds of companies. They come to us because we find the best engineers and project managers. We train our people to use their experience and creativity to assess an IT system and make it better. And we ensure our own accountability through an online tracking system that gives our clients 24×7 access to every move we make on their behalf.
-Mission Statement
We listen to our clients to understand their business needs. We design and deliver solutions from our range of professional services, creating value to benefit all stakeholders. To achieve this we combine an enriching and satisfying employment environment with a culture of customer service excellence and an unwavering pursuit of quality through devoted adherence to process and continuous improvement.
-Our Core Principles
Customer Service Excellence
Enriching Employment Environment
Unwavering Pursuit of Quality
-Locations
Australia | Greater China | India | Japan | Singapore | South Korea
