At AlgoSec, What you do matters!
Over 2,300 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.
Join our global team, securing application connectivity, anywhere.
AlgoSec’s Delivery Department is seeking a customer-facing Project Manager to join its APAC Project Management team.
The Project Manager is responsible for leading enterprise customer deployments from presales through go-live and stabilization, ensuring successful project execution, customer satisfaction, and achievement of initial business value. The role requires strong stakeholder management, commercial awareness, risk management, and cross-functional leadership across customers, partners, and internal AlgoSec teams.
Reporting to: Project Management Team Leader, APAC
Location: Gurgaon, India
Direct employment
Responsibilities
- Own the overall project lifecycle and customer experience, ensuring successful delivery, customer satisfaction, and achievement of agreed project objectives.
- Serve as the primary point of contact for customers throughout the project lifecycle.
- Accountable for projects from presales engagement and scope definition through deployment, go-live, stabilization, and transition to Customer Success.
- Assist Sales and Solution Engineering teams during presales activities, including scope definition, effort estimation, assumptions, risks, and Statement of Work (SoW) development.
- Build and maintain strong relationships with customer stakeholders, including executive sponsors, project teams, and technical teams.
- Lead project governance activities, including status meetings, steering committees, executive reviews, and project reporting.
- Manage interactions between customers, partners, and internal AlgoSec teams to ensure successful project outcomes.
- Lead cross-functional project teams including Delivery Engineers, Solution Engineers, Support, Product Management, Customer Success, and partners.
- Proactively identify and manage project risks, dependencies, escalations, scope changes, and customer concerns.
- Drive timely resolution of project issues and coordinate escalation management when required.
- Ensure customers achieve agreed deployment milestones and initial business value during the project lifecycle.
- Facilitate smooth handover and transition to Customer Success and Account teams following project completion.
- Monitor project scope, timelines, budget utilization, and commercial considerations throughout the engagement.
- Contribute to the continuous improvement of delivery methodologies, project templates, tools, and best practices.
- Leverage project management tools, automation, and AI capabilities to improve delivery efficiency and reporting.
Requirements
- Minimum 5 years of experience managing customer-facing technology projects.
- Proven experience managing multiple concurrent projects, including large-scale and complex enterprise deployments.
- Strong experience working with enterprise customers, partners, vendors, and cross-functional teams.
- Excellent project planning, execution, stakeholder management, and communication skills.
- Experience managing executive stakeholders, steering committees, and customer escalations.
- Strong commercial awareness with the ability to manage scope, change requests, project profitability, and customer expectations.
- Experience working within cybersecurity, networking, cloud security, or enterprise IT environments.
- Firewall administration, network security, or cybersecurity operations experience is an advantage.
- Strong problem-solving skills with the ability to identify and mitigate risks early.
- Highly proactive, accountable, and results-oriented with a strong sense of ownership and urgency.
- Ability to operate effectively in a fast-paced, dynamic, and matrix-managed environment.
- Excellent interpersonal skills with a customer-first mindset and “can-do” approach.
- Team player with high integrity and professionalism.
- Excellent written and verbal communication skills in English.
- Additional APAC language skills are an advantage.
- PMP certification or equivalent project management certification is an advantage.
- Willingness to travel within the APAC region (approximately 10-15%).
- Flexible working hours and willingness to support customers across multiple APAC time zones, including ANZ when required.
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
Skills Required
- Minimum 5 years of experience managing customer-facing technology projects.
- Proven experience managing multiple concurrent projects, including large-scale and complex enterprise deployments.
- Experience working with enterprise customers, partners, vendors, and cross-functional teams.
- Excellent project planning, execution, stakeholder management, and communication skills.
- Experience managing executive stakeholders, steering committees, and customer escalations.
- Strong commercial awareness with the ability to manage scope, change requests, project profitability, and customer expectations.
- Experience working within cybersecurity, networking, cloud security, or enterprise IT environments.
- Firewall administration, network security, or cybersecurity operations experience.
- Strong problem-solving skills with the ability to identify and mitigate risks early.
- Highly proactive, accountable, and results-oriented with a strong sense of ownership and urgency.
- Ability to operate effectively in a fast-paced, dynamic, matrix-managed environment.
- Excellent interpersonal skills with a customer-first mindset.
- Team player with high integrity and professionalism.
- Excellent written and verbal communication skills in English.
- Additional APAC language skills.
- PMP certification or equivalent project management certification.
- Willingness to travel within the APAC region (approximately 10-15%).
- Flexible working hours and willingness to support customers across multiple APAC time zones.
What We Do
AlgoSec, a global cybersecurity leader, empowers organizations to securely accelerate application delivery by automating application connectivity and security policy, anywhere. The AlgoSec platform enables the world’s most complex organizations to gain visibility, reduce risk and process changes at zero-touch across the hybrid network. AlgoSec’s patented application-centric view of the hybrid network enables business owners, application owners, and information security professionals to talk the same language, so organizations can deliver business applications faster while achieving a heightened security posture. Over 1,800 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks, while taking advantage of almost two decades of leadership in Network Security Policy Management. Follow us on LinkedIn to stay up to date on Security Management trends.
