The Role
Lead end-to-end platform implementation projects, managing scope, schedules, resources, risks, releases, deployments, migrations, documentation, and post-go-live monitoring. Oversee project teams of 10 or more, evaluate performance, delegate work, and maintain stakeholder communication. Collaborate with product development on client-requested features, review design and testing deliverables, manage UAT and production readiness, and ensure quality, customer satisfaction, and timely delivery across US and international projects.
Summary Generated by Built In
- Lead end-to-end project planning, execution, and tracking for platform implementations.
- Oversee project management, resource allocation, and scheduling to ensure timely delivery of high-quality results.
- Manage project scope, execution, and post-go-live monitoring, ensuring seamless transitions and project documentation.
- Proactively identify and manage project risks, providing regular updates to key stakeholders.
- Evaluate and assess project team performance, conduct regular reviews, and ensure alignment with project goals.
- Review design, development, and unit testing phases to ensure quality deliverables.
- Assign tasks to team members based on priority, availability, and skillset.
- Ensure thorough review of releases before UAT (User Acceptance Testing) and production deployment.
- Handle change requests and oversee project migration activities as required.
- Plan and execute deployments according to project needs and timelines.
- Stay up to date with ManageArtworks product suite and platform.
- Collaborate with the product development team to track and manage the delivery of new product features requested by clients.
Requirements
- Bachelor's/Master's degree in Computer Science or a related field.
- 8-12 years of overall experience in a related technology role with strong people management skills.
- Minimum of 8 years of relevant experience in platform implementations and project management.
- PMP certification is a plus.
- Experience in SAAS Onboarding implementations is a plus
- Previous experience managing projects for the US market or international geographies is highly desirable. Flexibility to align with US time zones for seamless collaboration is mandatory for this role.
- Strong focus on quality and customer satisfaction, ensuring stakeholder expectations are met.
- Proven experience managing a team of 10+ individuals, including goal setting and conducting periodic performance reviews.
- Demonstrated ability to take ownership of tasks, delegate effectively, and adjust priorities as needed.
- Excellent written and verbal communication skills, with the ability to clearly articulate project status and challenges.
- Experience in creating comprehensive solution designs based on client needs and requirements.
- Strong customer facing skills- Must have played active customer facing roles.
Skills Required
- Bachelor’s or Master’s degree in Computer Science or a related field
- 8–12 years of overall experience in a related technology role
- At least 8 years of experience in platform implementations and project management
- Strong people management skills
- Flexibility to align with US time zones
- Experience managing a team of 10 or more individuals
- Experience setting goals and conducting periodic performance reviews
- Excellent written and verbal communication skills
- Experience creating solution designs based on client needs and requirements
- Active experience in customer-facing roles
- Strong focus on quality and customer satisfaction
- Ability to take ownership, delegate effectively, and adjust priorities
- PMP certification
- Experience in SaaS onboarding implementations
- Experience managing projects for the US market or international geographies
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The Company
What We Do
We offer everything you need to get your artwork projects going. Manage every step of the packaging and artwork process. Choose one or multiple solutions based on your requirements for Content, Design, Review, and Release
Why Work With Us
We offer everything you need to get your artwork projects going. Manage every step of the packaging and artwork process. Choose one or multiple solutions based on your requirements for Content, Design, Review, and Release
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