Project Manager III

What this Job Entails: 

• Experience managing vendors.

• Experience with escalation management and resolution.

• Experience managing competing priorities and multiple complex workflows
  simultaneously.

• Serve as a primary point of contact for assigned vendors (or vendor workstreams), managing communication cadence and follow-ups.

• Coordinate onboarding/offboarding activities, documentation collection, and operational readiness for vendor teams.

• Track vendor deliverables, milestones, and dependencies; maintain action item logs and drive closure.

• Monitor adherence to contracts/SOWs, SLAs, and operational expectations; escalate gaps and risks appropriately.

• Partner with internal stakeholders (Ops, Finance/Procurement, Legal, Program/Project teams) to resolve vendor issues and align priorities.

• Support quarterly/monthly business reviews (QBR/MBR): agenda building, data prep, and post-meeting action tracking.

• Produce recurring operational reports (daily/weekly/monthly) using standardized templates.

• Define and maintain KPI dashboards/spreadsheets (e.g., volume, quality, turnaround time, backlog, cost, SLA performance, incident trends).

• Perform trend analysis and root-cause summaries; highlight drivers behind performance changes.

• Validate data accuracy, reconcile discrepancies across sources, and document assumptions/methodology.

• Build lightweight forecasts and capacity/throughput views when needed (e.g., demand vs. supply, staffing vs. volumes).

• Create clear, structured Google Slides decks for stakeholder updates, leadership readouts, and vendor review meetings.

• Translate complex data into story-driven narratives (insights, risks, decisions needed, next steps).

• Build charts/tables in Slides (or link from Sheets) and ensure visual consistency with team standards.

• Maintain a library of reusable decks and templates; ensure decks are version-controlled and meeting-ready.

Scope: 

• Resolves a wide range of issues in creative ways

• Seasoned, experienced professional with a full understanding of their speciality

• Works on problems of a diverse scope 

• Receives little instruction on day to day work, general instruction on new assignments

Your Roles and Responsibilities:

• Manages multiple, complex, cross-functional and technical projects. 

• Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. 

• Responsible for managing/tracking program milestones, timeline, and overall deliverables. 

• Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. 

• Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. 

• Drive the project lifecycle milestones from concept commit through project closure and advocate change management. 

• Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. 

• Responsible for internal process improvements; remove gaps, across multiple teams and functions. 

• Ensure risks are accounted for and provide risk mitigation strategies. 

• Primary project point of contact for vendor partners and internal stakeholders. 

• Coordinate and assist with regularly scheduled meetings with core teams. 

• Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes. 

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience 

• Networks with senior internal and external personnel in own area of expertise

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions

• Experience working with project management teams, resolving conflict, and meeting schedule timelines

• Excellent communication skills (verbal, written, documentation)

• Ability to work on multiple projects and assignments concurrently

• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance

• In-depth experience creating spreadsheets, presentation material, and project/process documentation

• Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks

• Proven ability to collaborate with stakeholders and communicate project updates to client executives.

• Familiarity with various project management methodologies 

Preferred Qualifications: 

• Various certifications

• Change management knowledge 

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law