Job Profile Summary
This role focuses on managing operational aspects of ongoing projects from initiation through completion and serves as liaison between project management and planning, project team, and line management. In addition, this role focuses on performing the following Administration Project Management duties: Serves as a liaison between the general project management office and the team members engaging in planning, reviews the status of projects and budgets, manages schedules, prepares status reports, and assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.
Job Overview
This position is responsible for planning, tracking, managing, and finalizing complex project(s) according to strict deadlines and within budget. Primary responsibilities include initial assessment of scope, effort and resources, writing project charters, facilitating project initiation meetings, detailed project planning, managing execution of project tasks, monitoring progress and timelines, and project status and other communication. Serves as point person for ongoing support, troubleshooting issues, questions, or concerns. Collaborates with cross-functional teams and is responsible for delivering defined project outputs to time, budget and project quality criteria. Ensures information flows smoothly between the project teams, relevant steering committees or advisory boards, and leadership. Prepares written, verbal, and visual communications regarding timelines, progress reports, and identifies risks/issues.
Job Description
Minimum Qualifications:
1. Bachelor’s degree.
2. Three (3) years of experience in a project management role.
Preferred Qualifications:
1. Project Management certification, PMP, or equivalent.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Oversees a portfolio of complex projects, ensuring alignment with organizational goals and strategies.
2. Develops comprehensive project plans for each project, considering objectives, scope, deliverables, timelines, and resource requirements.
3. Allocates resources, including personnel, equipment, and materials, across multiple complex projects.
4. Identifies, assesses, and manages risks and issues across complex projects. Develops risk mitigation strategies and contingency plans.
5. Identifies and engages stakeholders at various levels of the organization and external partners.
6. Develops strong relationships, manages expectations, and communicates project progress, risks, and issues effectively.
7. Develops and manages project budgets for complex projects.
8. Regularly reviews financial reports and implements cost-saving measures where applicable.
9. Establishes and enforces quality standards and processes for complex projects.
10. Assesses change requests, evaluates their impact on project scope, timelines, and resources.
11. Communicates changes to stakeholders, obtains approvals, and ensures proper implementation.
12. Develops and delivers clear and concise project communications to stakeholders, including project status reports, progress updates, and milestone achievements.
13. Leads and motivates project teams by providing guidance, support, and fostering a collaborative work environment.
14. Encourages knowledge sharing, promotes cross-functional collaboration, and resolves conflicts as they arise.
15. Ensures compliance with organizational policies, standards, and industry regulations.
16. Establishes project governance frameworks and ensures adherence to project management methodologies.
17. May oversee vendor selection and contract negotiation.
18. Fosters a culture of continuous improvement within the project management practice.
19. Conducts lessons learned sessions, captures best practices, and implements process enhancements to optimize project delivery.
20. Identifies and manages project escalations, resolving critical issues and conflicts that may impact project timelines, scope, or stakeholder satisfaction.
21. Collaborates with senior management and/or stakeholders to address project challenges and seek timely resolutions.
22. Provides guidance and mentorship to junior project managers and project team members.
23. Prioritizes projects based on their strategic value, resource availability, and interdependencies.
24. Supports their professional development, fosters skill growth, and promotes knowledge transfer within the project management team.
25. Monitors vendor performance, manages contracts, and resolves any vendor-related issues or disputes.
26. Facilitates effective communication channels across project teams and stakeholders.
27. Monitors project deliverables to ensure they meet the defined quality criteria.
28. Conducts regular quality assessments and implements corrective actions as needed.
29. Optimizes resource utilization to ensure project success while managing conflicts and competing demands.
30. Executes projects in accordance with established plans, managing changes and adapting as necessary.
31. Monitors and updates risk registers, proactively addressing potential obstacles to project success.
32. Monitors and controls project expenses, ensuring adherence to financial constraints.
Physical Requirements:
1. Requires ability to see computer screen and reports.
2. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
3. Requires manual dexterity using fine hand manipulation to operate computer keyboard.
Skills & Abilities:
1. Ability to apply project management tools, concepts, and methodologies and workflow processes.
2. Ability to define projects by translating customer issues/needs into solutions.
3. Demonstrated ability to work and effectively communicate with individuals from a variety of backgrounds, disciplines and levels of expertise, strong facilitation and presentation skills.
4. Flexibility, agility, and change management skills.
5. Highly effective analytical thinking and ability to gather, understand, integrate, and synthesize complex information in order to develop solutions, make recommendations, or propose action plans, excellent problem-solving skills.
6. Ability to utilize technology tools to obtain and measure project timelines and deliverables.
7. Ability to coordinate across disciplines and departments.
8. Strong computer skills, including proficiency with MS Office (Word, Excel and Power Point), and familiarity with databases (e.g., experience using MS Access).
9. Outstanding attention to detail, strong organizational skills, and the ability to anticipate programmatic needs.
10. Ability to lead and direct others by setting priorities for completing multiple tasks.
11. High degree of professional confidence, credibility, and communication skills to effectively work with leadership teams.
12. Highly professional manner with an ability to maintain sensitivity, confidentiality, and tactfulness.
13. Excellent writing skills including the ability to draft and present program materials.
14. Ability to resolve open questions and define a process to resolve ambiguity.
15. Concise and effective verbal and written communication skills-can talk easily to a variety of audiences.
16. Ability to prioritize, organize tasks, and deliverables.
17. Ability to exercise good judgment in frequency and nature of communications to different parties.
18. Ability to work both independently and with stakeholders.
19. Ability to adapt to changing environments/plans.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
Skills Required
- Bachelor's degree
- Three (3) years of project management experience
- Project Management certification (PMP or equivalent)
- Experience developing and managing project plans, schedules, and deliverables
- Experience managing project budgets and financial reporting
- Risk and issue identification, mitigation, and change management experience
- Strong stakeholder communication, presentation, and reporting skills
- Leadership, coaching, and mentoring of junior project staff
- Proficiency with MS Office (Word, Excel, PowerPoint)
- Familiarity with databases (e.g., Microsoft Access)
- Familiarity with project management methodologies and tools
What We Do
Tufts Medicine is an integrated health system that brings together academic and community healthcare to deliver accessible, high-quality care across Massachusetts. The organization operates multiple hospitals, physician practices, and home health services with a focus on research, innovation, and patient-centered care.
