Project Manager II- Public Sector Receivables Operations

Job Description
If you are passionate about Operational Excellence, Controls, and Execution, you have found the right team. With supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Associate Project Manager II in the Public Sector Receivables Operations, you will support the team in tackling operational challenges and addressing strategic issues vital to the business. Your role will involve collaboration with Operations business owners and the Product team to monitor key deliverables. Your projects will focus on enhancing operational efficiency, evaluating and planning operations capacity, utilizing data to pinpoint performance and process improvement opportunities, and supporting other significant business initiatives. Your projects are typically team-based and require interaction and collaboration with leaders and employees across the division.
Job responsibilities

• Assist in overseeing operational initiatives from conception to completion, supporting the development and implementation of project plans, ensuring alignment with key organizational goals.

• Support the adoption and implementation of best practices across project teams to enhance efficiency and collaboration.

• Understand and represent business requirements for client and operations business owners.

• Collaborate with cross-functional teams, including Operations, Product, and Technology to support project successes and timely deliveries.

• Generate regular project status reports, executive summaries, meeting minutes, and action items.

• Perform impact analyses for business initiatives to determine key business groups that will be required to undergo operational process changes.

• Document end-to-end process flows, including client interactions and operations changes, and motivate progress on tasks and actions through regular status meetings with business partners.

• Monitor and report project progress to leadership and escalate deliverable delays and document "path to Green status."

• Conduct walkthroughs and product overview/process change sessions to update stakeholders and user groups and foster a culture of inclusion, focused on innovation, efficiency, and continuous improvement.

• Manage role support for US Federal government contracts that require U.S. citizenship or lawful permanent status

Required qualifications, skills, and capabilities

• Experience in project management or structured coordination.

• Ability to motivate end-to-end process reviews and process re-engineering and able to learn the operational aspects of Receivables Operations quickly.

• Strong written and verbal communication skills, with the ability to present in a clear and action-oriented manner.

• Ability to create executive presentations, project status scorecards for management, stakeholders, and team members.

• Experience working with cross-functional teams from Operations, Product, and Technology with the ability to influence others and motivate desired outcomes.

• Able to multitask and prioritize, with strong organization and problem-solving skills, and able to develop metrics designed to measure project/program successes.

• Proficiency with the Microsoft product suite (Excel, PowerPoint, Project, Access, Visio, Word).

• Ability to work flexible hours, including non-traditional and additional hours as needed to meet business demands.

Preferred qualifications, skills, and capabilities

• Bachelor's degree in a relevant field or Equivalent Project/Organization experience.

• Knowledge of Remittance Processing, Receivable Products or Lockbox process.

A Government Security Clearance will be required for this position. This includes, but is not limited to:

• Fingerprints

• Credit Check

• Employment History

• Tax Filing History

• References

• Proof of U.S. Citizenship or U.S. Lawful Permanent Residence up to 3 years

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.