Job Description:
The Project Manager is responsible for initiating, planning, executing, monitoring and controlling, and closing CSI internal, departmental, and customer‑facing projects for both new and existing customers. This role holds overall accountability for the successful delivery of assigned projects. The Project Manager typically manages one or more smaller‑scoped or less complex projects. Assigned projects are often internal and/or repeatable in nature.
Key Responsibilities
Initiation
Drive effective handoff from the project sponsor
Conduct and facilitate project kick‑off meetings
Planning
Review standard project plans and refine them as needed based on project complexity, risk, and impact
Ensure all required project roles are assigned and understood by the team
Review key project plan highlights with the customer
Discuss critical success factors and gain customer alignment and commitment
Execution
Establish initial project setup and governance
Communicate regularly with project teams to ensure progress remains on track
Proactively identify, track, and manage project issues and risks
Monitoring & Controlling
Regularly review project plans and performance indicators to assess status
Monitor time reporting to ensure work performed aligns with project plans
Lead recurring internal and external status meetings
Provide clear, timely written project status reports
Escalate risks and issues in a proactive and disciplined manner when project health is jeopardized
Closing
Facilitate post‑project review meetings to capture lessons learned
Execute project surveys to gather customer feedback and assess overall satisfaction
Other Responsibilities
Contribute to the ongoing improvement of project methodologies, processes, and documentation
Perform other duties as assigned
Qualifications
Minimum of 2 years of experience managing multiple project engagements
Ability to manage multiple workstreams and stakeholders effectively
Education or job knowledge equivalent to a college or university undergraduate degree
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
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What We Do
As a forward-thinking technology partner, we accelerate our delivery of cutting-edge solutions to empower our customers’ growth. CSI heavily invests in research and development, product partnerships and strategic acquisitions to provide the most innovative technologies—all while maintaining our service-first mentality. We drive financial institutions and other businesses forward with a variety of services, including: Core Banking With more than 57 years as a leader in core bank processing, CSI’s enterprise banking solutions empower institutions to compete in an open banking environment while growing assets, developing additional revenue streams and reaching new customers by integrating the latest digital technologies. Regulatory Compliance As an established leader in compliance, top global brands trust CSI as their regtech partner and rely on us for our advanced compliance software—including industry-leading fraud and anti-money laundering solutions. Managed Cybersecurity CSI offers cloud-based cybersecurity services, with 24/7 monitoring, real-time incident remediation, seamless compliance integration and industry-leading support for enhanced threat mitigation. IT Management As one of the largest, most trusted managed services partners in the country, we take a consultative approach to IT management to provide a scalable, efficient IT enterprise that supports institutions’ growth and regulatory needs. Document Distribution From digital document delivery to cost-efficient print and mail services, CSI provides a full range of document distribution solutions to help financial institutions stay connected with their customers. Advisory Services CSI’s Advisory Services—which include IT governance, compliance and risk management services—deliver cost-effective solutions that reduce the time and expense of managing security and compliance while ensuring technology is aligned to business objectives.
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