Project Manager I

Posted 3 Hours Ago
3 Locations
In-Office or Remote
Junior
Software
The Role
Plan and support enterprise-level client projects: develop scope and timelines, maintain documentation and trackers, define roles and escalation, support pilots and transitions, track status, run client check-ins, and identify operational gaps for process improvement.
Summary Generated by Built In
Job Summary & ResponsibilitiesWelcome!

Onboard powered by Conservice is growing, and we want you to join our team. If you’re highly motivated, collaborative, and organized—and thrive in fast-paced, evolving environments—you’re in the right place.

Onboard is the first platform to negotiate, deploy, support, and manage property technologies (Proptech) such as internet, video streaming, smart locks, and more—across integrated apps for residents, site teams, owners, and service providers.

We’re looking for a Project Manager I to plan and execute key enterprise-level client projects. You’ll act as the bridge between our clients and internal teams, ensuring every project is delivered with clarity, efficiency, and accountability.

What You’ll Bring
  • 2–3 years of project or program management experience, ideally within SaaS, Proptech, or similar service-oriented industries.
  • Proven ability to drive cross-functional projects, collaborating effectively with internal teams, external partners, and stakeholders.
  • Foundational understanding of project management methodologies (e.g., Agile, Waterfall, or PMP).
  • Strong organizational skills with a focus on project documentation, task prioritization, and risk mitigation.
  • Excellent organizational skills, effective communication style, capable of tailoring updates for diverse audiences, including internal teams and business stakeholders.
  • Demonstrated ability to define, document, and maintain clear workflows and service-level agreements (SLAs). 
  • Collaborative mindset with the ability to drive alignment, build consensus, and proactively resolve project blockers.
  • Adaptability to thrive in fast-paced, evolving environments, effectively balancing competing priorities to deliver measurable outcomes.
  • Consultative approach to identifying operational gaps and implementing continuous process improvements.
What You’ll Own
  • Assist in developing project scope, objectives, and timelines.
  • Support pilot programs and the transition into daily operations.
  • Maintain project documentation, trackers, and task lists to keep teams informed.
  • Help define roles, responsibilities, and escalation paths for project tasks.
  • Support the adoption of consistent project tools and processes.
  • Identify and document operational gaps to support process improvements.
  • Track project status to maintain visibility and alignment across the team.
  • Assist in gathering program insights and outcomes for stakeholder reporting.
  • Support recurring client check-ins and reviews to maintain clear communication.
Preferred QualificationsNice to Have
  • Proficiency in project management and collaboration platforms (ClickUp, Asana, Jira, Notion, or similar).
  • Familiarity with Google Suite & Microsoft Office Suite.
  • Familiarity with knowledge base/LMS platforms, training systems, or process documentation tools is a plus.

Skills Required

  • 2-3 years of project or program management experience (ideally SaaS, Proptech, or service-oriented industries)
  • Proven ability to drive cross-functional projects and collaborate with internal teams and external partners
  • Foundational understanding of project management methodologies (Agile, Waterfall, or PMP)
  • Strong organizational skills, project documentation, task prioritization, and risk mitigation
  • Effective communication tailored to diverse audiences including stakeholders
  • Ability to define, document, and maintain workflows and service-level agreements (SLAs)
  • Collaborative mindset to drive alignment, build consensus, and resolve blockers
  • Adaptability to fast-paced, evolving environments and balancing competing priorities
  • Consultative approach to identify operational gaps and implement process improvements
  • Proficiency with project management and collaboration platforms (ClickUp, Asana, Jira, Notion, or similar)
  • Familiarity with Google Suite and Microsoft Office Suite
  • Familiarity with knowledge base / LMS platforms or training/process documentation tools

Conservice Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.

  • Healthcare Strength Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
  • Flexible Benefits Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.

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The Company
HQ: Logan, UT
1,296 Employees
Year Founded: 2000

What We Do

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

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