About the company
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
Experience our side of life. For more information, visit www.side.inc.
About the role
We are seeking a highly organized and proactive Project Manager to join our São Paulo studio. This role serves as the bridge between multiple technical teams, leadership, and external stakeholders. The ideal candidate is passionate about people, detail-oriented, and thrives in a fast-paced environment. You’ll oversee day-to-day operations, support team performance, and ensure smooth coordination across software engineering, quality engineering, and automation functions.
Key Responsibilities:
- Manage daily studio operations, including check-ins with internal teams and client's leadership
- Track and support multiple teams (SWE, FWQE, Client QE, and Automation), ensuring alignment and collaboration.
- Monitor team dynamics—identify challenges, resolve conflicts, and promote a clean, organized, and positive work environment.
- Conduct surveys, analyze team feedback, and create actionable strategies to improve team satisfaction and quality of work.
- Mentor and coach team members to develop their quality engineering and professional skills.
- Escalate potential issues or blockers to Side and client's leadership in a timely and constructive manner.
- Manage administrative functions such as tracking shipments, hardware, work hours, census data, and attendance.
- Coordinate recruiting efforts—track hiring needs, follow up with recruiters, and ensure timelines are met.
- Prepare and distribute daily reports summarizing key updates and progress.
Requirements
- Exceptional judgment in decision-making.
- Excellent written and verbal English communication skills.
- Strong interpersonal skills with the ability to communicate effectively across all levels.
- Highly organized, detail-oriented, and proactive.
- Skilled in JIRA, including running custom queries and reports.
- Proficiency in PowerPoint, Outlook, and calendar management.
- Understanding of software development and quality engineering principles.
- Experience with hardware or IT operations is a plus.
- Demonstrated patience, empathy, and ability to take and apply feedback constructively.
- Passionate about continuous improvement and team success..
What we offer:
- You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
- Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
- A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish.
- Learn as you work and be part of something real that changes the face of gaming - forever.
- Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.
ALL APPLICATION MUST BE SENT IN ENGLISH
For more career opportunities, visit our career page: www.side.inc/careers
Top Skills
What We Do
Side transforms high-performing agents, teams, and independent brokerages into successful businesses and boutique brands that are 100% agent-owned. Headquartered in San Francisco, Side exclusively partners with the best agents, empowering them with proprietary technology and a premier support team so they can be more productive, grow their business, and focus on serving their clients.
Why Work With Us
Led by a team of experienced industry professionals and technology innovators, the Side team is constantly developing technology that improves agent productivity, legal compliance, marketing programs, and customer experience, to support the best-in-breed agents that we partner with.
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