About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
About the Role
Investor Onboarding is undergoing a significant global transformation, creating an opportunity to help reshape how teams, platforms and processes support clients, controls, scale and measurable return on investment. The Project Manager will be responsible for translating this agenda into structured delivery across a Global Target Operating Model (TOM) implementation plan, capability delivery (including Fenergo, workflow and other technology solutions) and functional adoption of the future operating model across all impacted teams and regions.
This is a strong opportunity for someone who can bring order to complex change, connect activity across business, product, technology, operations and regional teams, and maintain clear governance from planning through adoption. Delivery will be informed by practical knowledge of investor onboarding, transfer agency, AML/KYC, investor data flows and regulatory considerations.
Opportunity for Impact
The role provides exposure to a high-priority global transformation programme, with responsibility for delivery discipline, value tracking and adoption outcomes:
Support a global Investor Onboarding transformation programme with senior stakeholder exposure.
Contribute to TOM planning, migration readiness, Fenergo delivery and operating model adoption.
Coordinate dependencies, risks, benefits and ROI indicators across business, product and technology workstreams.
Build experience in governance, change delivery, executive reporting and stakeholder management.
Candidate Profile
The ideal candidate is an organised, proactive project professional who can structure complex change, manage competing priorities and maintain momentum across multiple workstreams. They should be able to engage stakeholders across business, operations, product and technology and translate delivery detail into clear senior-level updates.
Experience in investor onboarding, transfer agency, AML/KYC, investor data flows, operations, financial services or technology transformation would be valuable. Candidates with relevant operations or technology experience who are looking to upskill into project management will also be considered. The core requirement is sound judgement, attention to detail, strong communication and the ability to support delivery of a global transformation agenda.
Key Responsibilities
Project Delivery & Governance
Deliver assigned projects or workstreams within agreed scope, timelines, quality and in line with Enterprise wide governance standards.
Support TOM implementation planning, including sequencing, readiness, adoption milestones and status tracking.
Manage cross-regional migration activity, including risks, issues, dependencies, decisions and stakeholder impacts.
Coordinate Fenergo and onboarding transformation delivery across business, product and technology teams.
Maintain project plans, RAID logs, actions, decisions and reporting materials.
Track progress, benefits, adoption and ROI indicators, escalating risks and issues where required.
Stakeholder Engagement
Work with transformation, operations, technology, PMO and A&FS stakeholders to align delivery priorities and resolve dependencies.
Prepare clear updates for senior committees, leadership teams and business stakeholders.
Support collaboration, change adoption and consistent delivery practice across teams.
Reporting & Documentation
Prepare, quality-check and maintain status reports, governance materials, dashboards and project documentation.
Support continuous improvement of templates, reporting frameworks and project processes.
Transformation Communications & Planning
Develop transformation communications and stakeholder materials that support progress updates, adoption and the broader change narrative.
Support planning, prioritisation and dependency management across the transformation portfolio.
Knowledge, Skills & Experience
Knowledge of investor onboarding, transfer agency, AML/KYC, investor data flows and regulatory considerations is preferred.
Experience in project delivery, workstream management, TOM implementation, migration planning, system-enabled transformation, benefits tracking, ROI measurement or operating model adoption is beneficial.
Understanding of PMO governance, RAID management, stakeholder engagement, structured reporting and change delivery.
Strong Microsoft Office capability, including Excel and PowerPoint. Power BI, SharePoint, Aha! or Azure DevOps experience is beneficial.
Strong communication, analytical, organisational and problem-solving skills, with the ability to influence stakeholders and manage multiple priorities.
Bachelor’s degree (or equivalent experience).
Professional project management accreditation preferred but not essential.
This role offers a significant opportunity to shape a global transformation agenda, strengthen delivery governance and support measurable value realisation across Investor Onboarding. The successful candidate will help deliver TOM implementation, migration management, Fenergo transformation, ROI tracking and operating model adoption across regions.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Right to work in Ireland at the time of application and for the duration of employment
- Bachelor's degree or equivalent experience
- Strong Microsoft Office capability, including Excel and PowerPoint
- Strong communication, analytical, organizational, and problem-solving skills
- Ability to influence stakeholders and manage multiple priorities
- Knowledge of investor onboarding, transfer agency, AML/KYC, investor data flows, and regulatory considerations
- Experience in project delivery, workstream management, target operating model implementation, migration planning, system-enabled transformation, benefits tracking, ROI measurement, or operating model adoption
- Understanding of PMO governance, RAID management, stakeholder engagement, structured reporting, and change delivery
- Experience with Power BI, SharePoint, Aha!, or Azure DevOps
- Professional project management accreditation
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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