Overview
In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
This team supports our federal mission driven customers. You will be part of a talent cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talent business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position.
Responsibilities
- Enable customer success and maintain and expand Esri footprints through project execution
- Act as a liaison between Professional Services and our customers in the execution of project requirements
- Manage a team of engineers, developers, and consultants dedicated to supporting customers and their mission critical systems and application
- Facilitate sprint planning meetings, manage product backlogs, user stories, and track project metrics such as burndown charts, velocity, etc.
- Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
- Collaborate with Esri's practice managers, marketing, and sales teams to develop new business and be part of actively shaping the future through your work on cutting-edge projects and technology trends
Requirements
- 5+ years of experience in a similar position, supporting similar responsibilities
- Professional experience leading and managing IT based projects
- Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
- Ability to clearly communicate technical ideas, whether to other technical peers or non technical peers or customers
- Entrepreneurial attitude
- Prior experience with Agile methodologies (Scrum, Kanban, SAFe, etc.)
- Prior experience facilitating sprint planning, stand-ups, retrospectives, etc.
- Prior use of agile management tools such as Jira, TFS, Asana, etc.
- Bachelor's degree in geographic information systems (GIS), geography, or related field
- US citizenship with active or current (within 2 years) top secret security clearance with SCI eligibility
Recommended Qualifications
- Master's degree in geographic information systems (GIS), geography, or related field
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Credentials such as CSM, CSPO, or PMP
- CompTIA Security + certification
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- 5+ years of experience in a similar position with comparable responsibilities
- Professional experience leading and managing IT-based projects
- Ability to translate customer business goals, objectives, and strategies into technical plans and solutions
- Ability to communicate technical ideas clearly to technical and nontechnical stakeholders
- Prior experience with Agile methodologies, such as Scrum, Kanban, or SAFe
- Experience facilitating sprint planning, stand-ups, and retrospectives
- Experience using Agile management tools such as Jira, TFS, or Asana
- Bachelor's degree in geographic information systems, geography, or a related field
- U.S. citizenship
- Active or current within two years Top Secret security clearance with SCI eligibility
- Master's degree in geographic information systems, geography, or a related field
- Experience with ArcGIS, location-based services, geo-enabled applications, spatial analysis, or similar geospatial technology
- Experience with service-oriented and cloud computing architecture
- CSM, CSPO, or PMP certification
- CompTIA Security+ certification
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
