Project Manager, ESM

Role & Responsibilities:

• Act as engagement lead on customer engagements
• Communicate job expectations to team members while planning, monitoring, appraising, and reviewing job contributions accordingly.
• Enforce policies and procedures for each project
• Achieve operational objectives by:
• o   Contributing information and recommendations to strategic plans and reviews
• o   Preparing and completing action plans
• o   Implementing production, productivity, quality, and client-service standards
• o   Resolving problems
• o   Determining system improvements
• o   Implementing change
• Meet financial objectives by forecasting requirements, quoting services, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhance departmental and organizational reputation by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to job accomplishments.
• Develop budgets and track budget expenses.
• Mentor team members and consistently provide performance management feedback.
• Staff projects appropriately and supervise team members.
• Manage team members in a proficient and effective manner
• Promote process improvement.
• Must pursue professional self-development opportunities on a regular basis.

Skill Requirements:

• The following requirements are representative, but not all-inclusive, of the skills, qualifications, and knowledge of an ideal Project Manager candidate:
• 3-5 years of prior project management and planning experience.
• Possess excellent organizational, presentation, analytical, written, and verbal communication skills.
• Strong ability to manage client expectations including in areas of scope, schedule, budget, and satisfaction.
• Able to work both independently and in a team-oriented, collaborative environment.