Project Manager - EMEA

Posted 3 Days Ago
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Hiring Remotely in United Kingdom
Remote
Entry level
Other
The Role
Manage EMEA customer projects from planning through delivery, including scope, schedules, risks, budgets, governance, resources, escalations, and stakeholder communications. Coordinate cross-functional ScienceLogic teams and customer stakeholders, align technical work with business outcomes, and maintain project health. Use AI and automation tools such as Copilot, Power Automate, and workflow orchestration to improve reporting, RAID management, action tracking, resource planning, and communications. Identify expansion opportunities and address scope or timeline challenges.
Summary Generated by Built In
About ScienceLogic…

ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.
We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

Location: Remote role with Greater London Area Preferred but open to candidates across UK

What you'll be doing…
  • Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation

  • Managing project scope, milestones, deliverables, dependencies, and timelines

  • Leading project governance routines including weekly reviews, status meetings, and steering committees

  • Monitoring project health and proactively identifying risks, issues, and blockers

  • Keeping projects on track for scope, timeline, budget, and customer expectations

  • Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle

  • Acting as the primary coordination point between customers and ScienceLogic delivery teams

  • Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences

  • Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes

  • Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope

  • Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture

  • Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications

  • Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines

  • Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales

  • Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements

Qualities you possess…
  • Think commercially and strategically, not just operationally

  • Understand customer value and business outcomes, not just project milestones

  • Move comfortably between technical teams and executive stakeholders

  • Technically curious, with an appetite for AI and automation

  • Challenge conventional approaches and thinks creatively

  • Spot opportunities where others see tasks

  • Strong business acumen and customer awareness

  • Comfortable holding stakeholders accountable

  • Persistent, resilient, with strong follow-through

  • Confident enough to challenge customers when required

  • Take ownership of problems and drives them to resolution

  • Operate with urgency and personal accountability

Nice to have…
  • Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps

  • Experience building workflow automations and productivity improvements

Benefits & Perks
 
  • A remote-first culture

  • Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.

  • Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.

  • 5-year Service Milestone Sabbatical.

  • Paid parental leave.

  • Generous employee referral bonus program.

  • Regular virtual company-wide events, including cooking classes, yoga, meditation and more.

  • The opportunity to learn and develop from some of the best and brightest minds in the industry!

 
 
 
 
 

Skills Required

  • Experience managing project plans, schedules, risks, issues, dependencies, milestones, budgets, and deliverables
  • Experience leading project governance routines, status meetings, executive reviews, and steering committees
  • Strong stakeholder relationship management and customer communication skills
  • Ability to communicate with technical, operational, and executive audiences
  • Ability to coordinate cross-functional teams and drive risks, issues, and escalations through resolution
  • Strong business acumen, customer awareness, strategic thinking, and commercial orientation
  • Ability to manage scope, timelines, customer expectations, and scope creep
  • Technical curiosity and interest in AI, automation, and platform architecture
  • Experience with Microsoft Copilot, ChatGPT, Power Automate, or Power Apps
  • Experience building workflow automations and productivity improvements
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The Company
HQ: Reston, VA
488 Employees
Year Founded: 2003

What We Do

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

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