Project Manager – eCommerce

Posted 3 Days Ago
Be an Early Applicant
Seattle, WA, USA
In-Office
105K-175K Annually
Senior level
Fashion
The Role
Manages complex eCommerce projects throughout the lifecycle, from requirements and prioritization through testing and delivery. Coordinates IT, business stakeholders, vendors, and technical teams; assesses integrations, supports production issue resolution, monitors application performance, and maintains technical documentation. Leads cross-functional teams, communicates project status and risks, evaluates vendor roadmaps, develops business cases, and drives system improvements while coaching team members.
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HOW WE TAKE CARE OF YOU:
  • For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
  • Potential Annual Bonus Opportunity.
  • 50% discount at restaurants and retail locations.
  • Career advancement opportunities as we are growing!
  • For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site

https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf


SET THE COURSE


Tommy Bahama’s digital experience is a core pillar of our Guest engagement strategy. As we evolve our omnichannel retail presence, this role is critical in driving business value through our eCommerce technology stack. Key responsibilities include leading a team that delivers enhancements and innovations to ensure the platform is taking advantage of new and emerging technologies, and providing Level 3 production support to ensure platform availability and performance.



BE THE ISLAND GUIDE


Function

In partnership with IT, business stakeholders, third-party vendors and the Program Manager, the Project Manager will

  • Manage eCommerce projects across the program lifecycle – including intake, requirements validation, scoping/prioritization, design, development, testing and delivery
  • Partner with Solution Architects to assess technical integrations and cross-system dependencies
  • Support high-priority production issue resolution for eCommerce applications; partner with IT teams to identify root causes and implement remediations
  • Work closely with IT infrastructure team to monitor application performance
  • Work closely with the Business team to ensure priorities are understood, requirements are clearly documented, and value is being delivered
  • Lead cross-functional teams and external stakeholders by influence, fostering strong relationships without direct reporting authority
  • Provide proactive communication and leadership regarding project status, risk mitigation, issue resolution, and decision-making support
  • Produce and maintain technical support documentation for eCommerce applications
  • Cultivate strong relationships with software vendors and solution partners; evaluate product roadmaps and advocate for features that align with business priorities
  • Play a key role in identifying, shaping, and championing new initiatives and system improvements, including developing business cases and ROI assessments
  • Develop and sustain a high performing team culture – including goal setting, workload prioritization, and ongoing coaching of team members • Perform other duties as needed


ESSENTIALS FOR LIFE IN PARADISE


Education and Certifications

  • Bachelor's Degree in Information Systems, Business, or equivalent experience.

Experience and Skills

  • 8+ years experience managing multiple complex projects • 5+ years experience in packaged software implementation, integration and management – including both on premise and cloud-based applications
  • Must be able to understand how technical solutions are modeled to solve business problems or enable new business capabilities
  • Proven track record of project delivery excellence; raises the quality bar for project delivery
  • Experience using both Agile and Waterfall methodologies
  • Excellent verbal and written communication: Must be able to communicate effectively with business and IT stakeholders at different levels of technical competence
  • Must be able to facilitate effective meetings, including standups/scrum meetings with technical and business teams
  • Ability to work collaboratively with business, program management and other technical teams throughout the project lifecycle

  • Self-motivated to stay abreast of industry relevant technology tools and trends
  • Adobe Marketing Stack experience (AEP, Analytics, Target, AEM) a plus
  • SAP Commerce Cloud/Hybris experience a plus
  • Bloomreach experience a plus
  • Service Now, Jira, Confluence experience a plus



Multiple factors will vary the applicable rate of pay for this role, including an individual’s experience, knowledge, and skillset, as well as work location and available budget.

Rate Range: 105,300-175,300 Annually

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at [email protected].

Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

Skills Required

  • Bachelor's degree in Information Systems, Business, or equivalent experience
  • 8+ years of experience managing multiple complex projects
  • 5+ years of experience in packaged software implementation, integration, and management, including on-premise and cloud applications
  • Ability to understand how technical solutions solve business problems or enable new capabilities
  • Proven track record of excellent project delivery
  • Experience with Agile and Waterfall methodologies
  • Excellent verbal and written communication skills with business and IT stakeholders
  • Ability to facilitate meetings, including standups and scrum meetings
  • Ability to collaborate with business, program management, and technical teams throughout the project lifecycle
  • Self-motivation to stay current with relevant technology tools and trends
  • Adobe Marketing Stack experience, including AEP, Analytics, Target, or AEM
  • SAP Commerce Cloud or Hybris experience
  • Bloomreach experience
  • ServiceNow, Jira, and Confluence experience
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The Company
HQ: Seattle, WA
2,100 Employees
Year Founded: 1993

What We Do

Nearly 25 years ago, our founders started a brand based on the refined, unhurried attitude of coastal life. To our guests, Tommy Bahama soon became synonymous with laid-back style and the concept of living the Island Life. What started as a causal, upscale menswear collection quickly evolved into a unique luxury lifestyle brand. The Tommy Bahama offering has grown to include both men’s and women’s apparel, home and beach goods, and a thriving restaurant and bar business. Everything that bears the Tommy Bahama name is created with an unwavering eye towards quality. More than ever, our focus is on taking our guests someplace great — through exceptional service, upscale products, and delicious food and drinks. Maintaining our unique point of view requires a diverse team that includes apparel designers, e-commerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. We would love to have you share your talents with us! Tommy Bahama is part of Tommy Bahama Group, Inc., a wholly owned subsidiary of Oxford Industries, Inc. (NYSE:OXM). Established in August 1992, with corporate headquarters in Seattle, Tommy Bahama is an island-inspired lifestyle brand that defines relaxed, sophisticated style in men’s and women’s sportswear, swimwear, accessories, footwear and a complete home furnishings collection. The company owns and operates over 160 Tommy Bahama stores worldwide, with 16 of those locations offering a Tommy Bahama restaurant & bar. Tommy Bahama products are also available at the country’s finest retailers, including Nordstrom and other specialty retailers and TommyBahama.com ships to over 100 countries. Additional stores will be opening this year. More information, please visit www.tommybahama.com.

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