Role Highlights
- You’ll be the primary point of contact for all new client requests on some of our highest priority accounts, working with our internal team to align on priorities and timing (1-5 accounts)
- You will manage an integrated project plan, working with all service lines
- You’ll plan and monitor resource utilization on the account, forecast workload, and bandwidth to proactively manage project budget, and allocate resources
- You’ll track hours and costs to keep projects within budget, proactively raising red flags to finance and escalating to management as needed
- You will manage and delegate tasks across team members as needed via our PM tool, Wrike.com, and/or a separate client-preferred project management tool
- You will also manage resourcing assignments for your clients projects utilizing this tool
- You will lead ongoing process improvements for driving greater efficiency across the company, supporting internal initiatives and operations.
- You will dive in head first to our AI tools and software to help juggle all priorities and even build out custom AI workflows to assist with efficiency day-to-day.
Essential Skills
- You have an innate talent for project management, who has experience wrangling team members, vendors, and Client stakeholders, in order to rally around a project plan and meet deadlines according to your client’s goals
- Your approach to PM is proactive and you take anticipatory actions, demonstrating an ability to independently navigate tasks without needing explicit directions
- You’ve managed projects with internal cross-functional teams of 8-10+ people
- You have a working knowledge of digital marketing, including SEO, Paid Media, Data Analytics, and UX
- You’re a champion of process and ongoing improvements with an without AI, educating the team on project management best practices while keeping your eyes/ears open for new opportunities to drive workflow efficiency, including using AI technology and tools
- You know how to best forecast team bandwidth for upcoming projects and are quick to find workarounds for surprise roadblocks; your strong communication, organization, and time management skills are unmatched, and your team loves you for them!
- You have experience interfacing directly with client POCs of all levels and can adapt your communication style and approach accordingly
90 Day Goals
- Fully onboarded to your book of business, including a full understanding of your client’s scope and project plan
- You’ve adopted Seer processes and make suggestions for how we can improve
- You’ve started to build strong rapport and trusting relationships with clients and Seer teammates
This might not be the right role for you if
- Time-management, context-switching, and juggling multiple projects is quite challenging
- You do not want continued-learning and innovation to be an expectation
- Change management is difficult and you struggle with adapting to new tools and processes
- You are not comfortable or used to using AI every day to assist with your daily tasks
Compensation & Benefits
- $70,000 - $82,000/ year - Your final offered compensation will be determined by your skills and experience
- Evaluation of comp at least once a year
- Benefit highlights
Top Skills
What We Do
Located in Philly, San Diego, and Remote -- our team of 200+ strategic consultants double as subject matter experts in SEO, Paid Media, Analytics, Creative, CRO, Audience Research, and Market Intelligence. As a passionate agency with a ton of heart, we're committed to connecting people and businesses with innovative solutions.
Why Work With Us
We believe in uplifting the people we serve -- our clients, community, and one another -- with relentless dedication. Known for checking our egos at the door and always defaulting to honesty with ourselves and our clients -- we are driven by a fierce curiousity and drive for collaboration. Like what you hear? Let's accomplish great things together!
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