We are looking for an experienced Project Manager – Digital Marketing (Client Success) to manage client relationships, oversee digital marketing projects, and ensure the successful delivery of campaigns. This role requires a client-centric professional with strong digital marketing knowledge, mandatory SEO exposure, and experience managing international clients, particularly from the US and UK markets.
The ideal candidate should excel in stakeholder management, project coordination, and account ownership while collaborating with cross-functional teams to drive client success.
Key ResponsibilitiesServe as the primary point of contact for assigned client accounts and build long-term client relationships.
Manage end-to-end digital marketing projects, ensuring timely execution and delivery.
Understand client business objectives and translate them into actionable digital marketing strategies.
Coordinate with internal teams, including SEO, PPC, Content, Social Media, Design, and Development, to ensure seamless project execution.
Monitor project timelines, deliverables, and performance metrics.
Conduct regular client meetings, provide campaign updates, and present performance reports.
Identify client requirements, address concerns proactively, and recommend suitable digital marketing solutions.
Ensure high client satisfaction, retention, and account growth.
Collaborate with internal teams to resolve project challenges and maintain service quality.
Maintain project documentation, timelines, and communication records.
minimum 6 years of experience in Project Management, Client Success, Account Management, or Digital Marketing.
Strong exposure to Digital Marketing, with mandatory hands-on understanding of SEO.
Experience in a client-facing role with direct ownership of client accounts.
Proven experience managing US and UK-based clients.
Excellent communication, presentation, and stakeholder management skills.
Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Web Analytics.
Ability to manage multiple projects and coordinate cross-functional teams effectively.
Experience using project management tools such as Asana, Jira, Trello, ClickUp, Monday.com, or similar platforms.
Strong analytical, problem-solving, and organizational skills.
Bachelor's degree in Marketing, Business Administration, Management, or a related field.
Experience working in a digital marketing agency is highly preferred.
Knowledge of Agile project management methodologies is an added advantage.
We’re an international team who specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups.
We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online.
We have a fun and friendly work culture that also encourages employees personally and professionally.
EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind.
The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him.
Flexible Timings:
Flexible working hours are the new normal.
We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better.
Skills Required
- Minimum 6 years experience in Project Management, Client Success, Account Management, or Digital Marketing
- Hands-on understanding of SEO (mandatory)
- Experience in a client-facing role with direct ownership of client accounts
- Proven experience managing US and UK-based clients
- Excellent communication, presentation, and stakeholder management skills
- Strong understanding of digital marketing channels including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Web Analytics
- Ability to manage multiple projects and coordinate cross-functional teams effectively
- Experience using project management tools such as Asana, Jira, Trello, ClickUp, Monday.com, or similar platforms
- Strong analytical, problem-solving, and organizational skills
- Bachelor's degree in Marketing, Business Administration, Management, or a related field
- Experience working in a digital marketing agency
- Knowledge of Agile project management methodologies
What We Do
Ebizon is the leading e-commerce and digital activation agency for brands and retailers globally. We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital marketing capabilities in managing their unique brand online. We work with global online retailers, publishers, CSR groups, non-profits, and government institutions. * Headquartered in New Delhi, Ebizon's growing client list includes Intel, Tesco, DSM, Wieden+Kennedy, Future Group, DDB Mudra, Rediffusion Y&R, VSNL, Tata Motors, Jagran Prakashan Group, DSM and others. * We take pride in serving our Fortune 500 customers as well as product start-ups in the Education & Non-Profit verticals. * Ebizon is also the premier provider of Enterprise class Drupal Scaling Solutions. Ebizon is founded by ex-IITians whose management & advisory team has the experience of working at Internet companies like Yahoo & TribalFusion. Ebizon management / advisory have educational degrees from world-class institutions like IIT, Stanford and Haas, School of Business, Berkley
