Project Manager @DARWIN

Company:Marsh

Description:

We are seeking a talented individual to join our Darwin Origin Delivery team at Darwin Technologies, a Marsh business. This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.

Darwin is part of Marsh, a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity toimpact onthe lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technological companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform. 

Darwin™ is a market-leading and specialized global platform that requires specific training and accreditation to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast-paced, ambitious, people-focused and on a journey to innovate and develop products that trulyimpact onpeople’s lives and the market in which we operate.

The Darwin Origin Delivery team are responsible for implementing Darwin™ to our clients, as well as managing any changes to the clients’ requirements whilst using the platform and its services.TheOriginDelivery team plays a critical role in helping our clients realize value from their investment in our technology.

We will count on you to: 

• Manage and monitor projects end to end across a large and varied client scope.

• Set up kick-off calls, communicate timelines, and maintain ongoing project communications with the project team and client stakeholders throughout the lifecycle of a project.

• Own and maintain Zendesk project plans / toolkits, ensuring they reflect the latest scope, milestones, and delivery approach.

• Ensure quality standards are met and captures project lessons learned.

• Manage a multi-project portfolio for one client and run client-led governance calls; frequency/format varied by the client.

• Identify skills gaps within the project team and proactively flag them via the appropriate escalation path to support development and staffing decisions.

• Act as a buddy for new joiners and provide day-to-day support to accelerate team capability.

• Manage behavior effectively in challenging situations, to stay aware of individual and team emotions and adjust communication style accordingly.

• To track time and effort across projects and report discrepancies to the Squad Lead.

What you need to have:

• Proven Experience as a Project Manager.

• Demonstrated experience delivering medium-to-complex projects, including strong command of scope interpretation, delivery planning, and change control.

• Strong planning discipline, including maintaining critical path, managing milestones, and making informed trade-offs when timelines shift.

• Strong people leadership behaviors: adaptability, self-awareness, transparency, relationship management, and the ability to mentor/buddy others.

• Confidence producing and reviewing delivery artefacts (toolkits, plans, status reporting) and driving continuous improvement via lessons learned and enablement.

• MS Excel skills (Medium).

• Strong written and spoken English
  

What can you expect:

• The opportunity to learn about an in-house product that is being used as a platform for our global clients.

• To support the implementation of benefit builds within our Darwin platform.

• Exposure to a user–friendly interface where the user is expected to apply configuration elements according to client requirements to deliver the product.

• A multi-cultural and team-oriented environment.

• To collaborate and communicate with a team of top specialists to build the best products for our clients.

• To work every day in an Agile Environment. 

Why join our team:

• Work in an environment that empowers individuals to reach their full potential, fostering personal and professional growth
• We help you be your best through professional development opportunities, interesting work, and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (including legal days, birthday, public holiday replacements, and benefits options);
• Performance bonus scheme;
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.