Project Manager – Customization/Personalization

Posted 4 Days Ago
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Melbourne, Victoria, AUS
In-Office
Senior level
Consumer Web • Other • Sports
The Role
Lead end-to-end delivery of ANZ commercial and customisation programs (3PL-driven), managing ~25 programs annually, coordinating cross-functional teams, overseeing vendor/warehouse performance, supporting system integrations (ERP, Shopify, APIs), and implementing repeatable frameworks to improve scalability, governance, and reporting.
Summary Generated by Built In

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

About the Role 

We are seeking a highly capable Project Manager to join the ANZ Commercial Programs team on an 18month fixed term contract. This role will lead the delivery of key commercial and customisation initiatives, including oversight of our 3PL-driven customisation program and external vendor ecosystem.  

This is a critical execution role focused on translating strategic objectives into scalable, actionable programs, working cross-functionally to deliver commercial impact, operational efficiency, and enhanced customer offerings. 

What You’ll Do 

Program Delivery & Execution 

  • Own end-to-end delivery of commercial, customisation, and strategic initiatives across ANZ 

  • Manage a portfolio of ~25 programs annually, including:  

  • 3–4 complex, multi-phase initiatives 

  • A mix of shorter-cycle, rapid execution projects 

  • Translate business priorities into structured program plans with clear milestones, timelines, and ownership 

  • Drive execution discipline, ensuring programs are delivered on time, within scope, and aligned to business outcomes 

Cross-Functional Leadership 

  • Partner closely with Commercial, Operations, Supply Chain, Technology, and external vendors 

  • Act as the central coordination point to align global expertise with local execution needs 

  • Influence stakeholders across multiple functions to drive decisions and maintain momentum 

Customisation Program Ownership 

  • Oversee the performance and scalability of the customisation program delivered via 3PL partners 

  • Manage relationships with warehouse operators and vendors to ensure service levels, quality, and output are met 

  • Support system integrations and workflows (e.g., ERP, Shopify, APIs) to ensure seamless execution 

Process Optimisation & Scaling 

  • Design and embed repeatable frameworks, templates, and playbooks to improve delivery consistency 

  • Identify process inefficiencies, system gaps, and integration challenges, and implement improvements 

  • Continuously refine program management practices to support business growth and scalability 

Governance & Reporting 

  • Track program performance, risks, dependencies, and key metrics 

  • Provide clear, concise updates and actionable recommendations to senior stakeholders 

  • Proactively identify risks and implement mitigation strategies 

What You Bring 

  • Greater than 5 years relevant experience. Bachelors preferred or equivalent experience

  • Proven experience in program or project management within operational, manufacturing, retail, or product-led environments  

  • Demonstrated ability to manage multiple concurrent initiatives with varying complexity

  • Strong experience working cross-functionally to deliver business-critical outcomes

  • Exposure to systems and integrations (ERP, eCommerce platforms, APIs) and their impact on workflows 

  • Experience working with external vendors or third-party logistics (3PL) partners preferred  

  • Strong program management fundamentals (planning, execution, risk management, governance)  

  • Ability to translate complex strategic objectives into clear, actionable plans for different functions  

  • Excellent stakeholder management and communication skills  

  • Analytical and problem-solving mindset, with a focus on practical, scalable solutions  

  • High attention to detail with strong delivery discipline 

 

Benefits & Perks:

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.


All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

YETI Applicant Privacy Notice

YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at [email protected].

Skills Required

  • Greater than 5 years relevant experience
  • Bachelors preferred or equivalent experience
  • Proven experience in program or project management within operational, manufacturing, retail, or product-led environments
  • Demonstrated ability to manage multiple concurrent initiatives with varying complexity
  • Strong experience working cross-functionally to deliver business-critical outcomes
  • Exposure to systems and integrations (ERP, eCommerce platforms, APIs) and their impact on workflows
  • Experience working with external vendors or third-party logistics (3PL) partners
  • Strong program management fundamentals (planning, execution, risk management, governance)
  • Ability to translate complex strategic objectives into clear, actionable plans for different functions
  • Excellent stakeholder management and communication skills
  • Analytical and problem-solving mindset, with a focus on practical, scalable solutions
  • High attention to detail with strong delivery discipline

YETI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about YETI and has not been reviewed or approved by YETI.

  • Healthcare Strength Medical, dental, and vision plans are core to the package for full‑time roles and are positioned as comprehensive. Enhancements such as increased HSA support reinforce this strength.
  • Leave & Time Off Breadth Generous paid time off and maternity/bonding leave are emphasized across public materials. Volunteer time off and paid holidays further broaden the time‑off offering.
  • Wellbeing & Lifestyle Benefits Strong product discounts and outdoor‑industry perks are highlighted as standout elements of total rewards. Onsite amenities and occasional product giveaways add lifestyle value beyond base pay.

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The Company
HQ: Austin, TX
1,262 Employees
Year Founded: 2006

What We Do

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you have the opportunity to create something exceptional, build something sustainable and make a real impact. We are BUILT FOR THE WILD™.

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