Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.
Job DescriptionAs a "Project Manager, Customer Support" at BEUMER your key role and purpose cover the following:
- Overall responsible for planning and execution of modernization and upgrade projects towards customers having their sites and systems running in live operation, where complexity and cost can have large impact on project risk
Responsible for delivering multiple modernization and upgrade projects concurrently, ensuring successful execution in line with contractual requirements, project schedules, budgets, and quality standards.
Manage modernization and upgrade projects with values of up to €10M, varying in complexity and duration. Typically oversee multiple projects simultaneously for different customers, ranging from medium to large-scale initiatives in terms of both project value and complexity
Lead project teams according to BEUMER Group standards (PMI based)
- Lead projects in the best interest of BEUMER Group based on the values and leadership principles of BEUMER
- Support the early involvement in sales phases related to both quality, risk, and cost perspective
- Support and perform the relevant contractual and financial review of the project contract and budget before taking over
- Identify and document the main project objectives and project key milestones
- Prepare the project planning for all phases of the projects
- Communicate the project plan to the project team, typically consisting of mechanical and electrical engineers, control engineers, software, supply chain, installation, commissioning, supervisors, support, and documentation
- Prepare and communicate a project plan to the customer, and make the necessary agreements related to access to site and systems, customer requirements, coordinate time schedule and various activities on-site
- Establish a structured project process following the BEUMER Stage Gate Model as applicable
- Ensure that materials needed to be ordered, especially long lead items, are timely managed
- Coordinate all project activities, resources, and all stakeholders together with the project team to ensure successful completion with scope, schedule, and budget according to the project contact
- Identify and manage the risks, opportunities, and project changes throughout the project lifecycle
- Support contract and claim management being managed, including the needed support from legal and contract management
- Facilitate clear communication with the project team and stakeholders
- Manage project stakeholders, and keep a close and constructive communication with the customer related to information level, relationship, and expectations
- Manage and coordinate the daily project activities, resources, workload, travel and lead all relevant project meetings
- Ensure a clear and transparent plan for delegation of tasks and responsibilities within the project team and relevant stakeholders
- Handle relevant and applicable project reporting to management, including schedule, quality, financial, project progress and customer satisfaction
- Report to PM Lead using the BG internal project report as the tool for overall status and important decisions to be taken
- Manage the financial status and updated project progress report, including cost and revenue for budget, actuals, forecasts and EAC
- Use and follow a structured approach during the project execution according to the BEUMER processes and tools available
- Ensure documentation (project and product related) are kept updated and communicated to the customer and internal stakeholders
- Ensure a proper project closure and transfer to service manager, including relevant stakeholder (e.g., warranty, hotline, documentation)
- Act as a motivating role towards the project team
- Engineering and/or commercial education at bachelor's degree or similar
- 2 years of general project experience within service / upgrade / aftermarket
- 1 year as project manager (or similar leading project role, i.e., technical lead, installation lead or supervisor role) for service / upgrade / aftermarket projects
- Plan to obtain project management certification (PMI, alternatively IPMA level C) within 2 years
- Basic knowledge of project management processes related to stage-gate model
- Plan to perform training in BEUMER Group Stage-Gate model, global PMO processes and standards within 6 months
- Advanced proficiency in English (C1)
Functional skills:
- Basic business understanding of BEUMER or similar business areas, i.e., airport and logistics
- Fundamental project management leadership skills
- Pension
- Sick Pay
- Enhanced paternity/maternity pay
- Health and Wellbeing Support
- Holiday increase with service
Skills Required
- Bachelor's degree in engineering or commercial field (or similar)
- At least 2 years general project experience within service / upgrade / aftermarket
- At least 1 year as project manager or similar leading role (technical lead, installation lead, supervisor) for service / upgrade / aftermarket projects
- Plan to obtain project management certification (PMI or IPMA Level C) within 2 years
- Basic knowledge of project management processes related to Stage-Gate model
- Plan to perform training in BEUMER Group Stage-Gate model and global PMO processes within 6 months
- Advanced proficiency in English (C1)
- Fundamental project management leadership skills
- Basic business understanding of BEUMER or similar business areas (airport and logistics)
- Ability to manage project financials including budget, actuals, forecasts and EAC
BEUMER Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BEUMER Group and has not been reviewed or approved by BEUMER Group.
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Affordable Benefits — U.S. postings state the employer covers 100% of medical and dental premiums for employees and eligible dependents, with company‑paid life and long‑term disability. This materially reduces employee costs for core coverage and signals strong baseline healthcare value.
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Retirement Support — A 401(k) with employer match is consistently advertised alongside core benefits. This indicates company-backed long‑term savings support as part of the total package.
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Leave & Time Off Breadth — Generous paid time off, paid company holidays, and additional flex days are explicitly listed in recent postings. This breadth of time‑off options supports planned rest and flexibility.
BEUMER Group Insights
What We Do
The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,400 employees worldwide, the BEUMER Group has annual sales of about EUR 1.2 billion. The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling. Long-term success instead of short-term profits To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values. Responsibility for products ... These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers' results. ... and the environment For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks. We achieve this through: • Energy-efficient product design • Future-oriented technologies • Prevention of environmental pollution, accidents, and health risks • Ongoing product optimisation and employee training • Commitment that goes above and beyond legal requirements Legal notice: https://www.beumergroup.com/en/legal-notice YouTube: https://www.youtube.com/user/BeumerGroup Facebook: https://www.facebook.com/BeumerGroup Twitter: https://twitter.com/BEUMERGroup
