Project Manager - Customer Advocacy & Marketing Programs (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
We are seeking an experienced and results-driven Project Manager to lead and manage integrated marketing programs at CrowdStrike. The primary focus of this role will be owning the end-to-end process of transforming customer success stories from intake to polished, finalized assets, while tracking and reporting on the overall program's success.
You will collaborate cross-functionally with teams across marketing, sales, customer success, and creative services to ensure alignment, efficiency, and measurable outcomes.
What You'll Do:
Program Ownership:

• Design, implement, and manage the process for streamlining impactful customer success assets, including written case studies, testimonials and quotes, social media, videos, and other content types.
• Act as the central point of contact across marketing for customer stories and similar assets, ensuring timely execution and delivery.

Stakeholder Collaboration:

• Build strong relationships with internal teams and external partners to facilitate seamless collaboration.
• Work closely with marketing, customer success, and creative teams to align on timelines, goals and messaging.
• Exhibit exceptional communication skills to ensure clarity, alignment, and buy-in from all key stakeholders.

Project Management:

• Develop project plans, timelines, and milestones to guide the production of customer success assets.
• Monitor and communicate project status, proactively addressing potential risks or delays.

Performance Analysis:

• Establish KPIs to measure the impact and success of the customer storytelling program.
• Provide regular reporting and actionable insights to key stakeholders.

Process Optimization:

• Continuously refine workflows to improve efficiency, scalability, and the quality of customer success assets.
• Implement tools and best practices to streamline communication and deliverables.

What You'll Need:

• Experience: 8+ years of project management experience. Bachelor's degree in Marketing, Business Administration, or related field preferred.
• Track Record: Demonstrated success in managing complex projects with multiple stakeholders including senior management, meeting deadlines, and delivering measurable outcomes. Experienced in optimizing processes and streamlining complex initiatives involving multiple cross-functional stakeholders for maximum efficiency.
• Skills:
  
  • Exceptional organizational, time management, and problem-solving skills.
  • Outstanding interpersonal and communication abilities, especially when engaging with key stakeholders across teams.
  • Proficiency in project management tools such as Asana, Trello, Jira, or similar platforms. Experience working with Adobe Workfront is a strong plus.
• Knowledge: Familiarity with customer storytelling, content creation processes that involve partnering with editorial and media studio teams, and/or marketing workflows is a plus
• Certifications: PMP certification is a nice-to-have, but not required
• Mindset: Proactive, results-driven, collaborative, and adaptable

#LI-Remote
#LI-NA1
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $105,000 - $160,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.
Expected Close Date of Job Posting is:02-06-2025