Project Manager – Control Room Solutions (EMEA)
Location: Hybrid, based in Central Europe (travel up to 50% across EMEA)
Employment Type: Full‑time (M/F)
About the Role
We are seeking a seasoned Project Manager to deliver complex, mission‑critical control room projects across EMEA. You will lead multidisciplinary teams to design, integrate, and deploy KVM and/or Professional AV solutions—balancing scope, schedule, budget, quality, and safety for customers in sectors such as utilities, transportation, security & defense, emergency operations, oil & gas, finance, broadcast, and manufacturing.
Typical project budgets: €100K€ – €10,000K€
Experience required: 2-5 years of end‑to‑end project management
Key Responsibilities
- End‑to‑End Delivery – Own the full lifecycle from contract handover to final acceptance (initiation, planning, execution, monitoring & control, closure).
- Financial Control – Build and manage budgets (€100k–€10M), track cost to complete, margin protection, cash flow forecasting, and timely invoicing.
- Planning & Scheduling – Develop and maintain integrated schedules (milestones, dependencies, critical path); manage site readiness and resource plans.
- Risk, Quality & Safety – Lead risk/issue/change control;
- Stakeholder Management – Serve as primary customer interface; facilitate steering committees; manage partners, subcontractors, and vendors.
- Technical Coordination – Orchestrate design reviews, POC's, and cut‑over plans with Engineering, Solution Architects, and AE teams.
- Commercial & Contracting – Administer contracts, variations/claims, and change orders; Manage SLAs, warranty, and acceptance criteria.
- Documentation & Handover – Ensure as‑built documentation, training, manuals, and successful handover to Service/Support.
- Travel – Up to 50% across EMEA for sites, customer meetings, supplier audits, and commissioning.
Required Qualifications & Experience
- >2 years of project management delivering control room, KVM, and/or Professional AV integration projects.
- Demonstrated success managing projects with multi‑site, multi‑vendor scope in EMEA.
- Familiar with mission‑critical environments and concepts (24/7 operations, redundancy/N+1, uptime SLAs, cybersecurity considerations).
- Proficient with project tools (e.g., MS Project or equivalent; Excel for cost & progress reporting).
- Languages: Fluent English and German; additional European languages (e.g, French, Spanish, Italian, Dutch) are an advantage.
- Education: Bachelor’s degree in Engineering, IT, AV Technology, or related field (Master’s a plus).
Technical & Domain Knowledge (Nice to Have)
- KVM vendors/technologies:
- AV & networking standards: HDMI/SDI/DP, HDCP, EDID, SMPTE (e.g., ST 2110), IP multicast, Dante/AES67, PoE, VLAN/QoS, SNMP.
- Control room ecosystems: video wall processors, operator consoles, environmental ergonomics, alarm/event management, recording, and room control.
- Strong grasp of KVM (e.g., matrix & IP‑based KVM, redundancy, video wall routing) and Pro AV (signal distribution, video walls, controllers, encoders/decoders).
- Certifications (preferred): PMP / PRINCE2.
Core Competencies
- Customer leadership and executive presence
- Contract & commercial acumen (claims/variations)
- Structured planning and risk management
- Vendor/subcontractor orchestration
- Clear, concise communication and reporting
- Problem solving under time pressure in live environments
Key Performance Indicators (KPIs)
- On‑time / On‑scope delivery vs. baseline plan
- Gross margin protection and cash milestones achieved
- Change order request capture and resolution cycle time
- Customer satisfaction on project close
- Documentation quality & completeness at handover
- RFI/RFP/Technical query response time
What We Offer
- High‑impact role delivering mission‑critical systems across EMEA
- Hybrid work model with international exposure and autonomy
- Competitive compensation, performance bonus, and benefits
Additional Information
- Travel: Up to 50% across EMEA; valid passport and ability to obtain visas as needed.
- Work Authorization: Eligibility to work in Central Europe;
- Diversity: We are an equal opportunity employer. All qualified applicants (M/F) will receive consideration without regard to any protected characteristic.
Skills Required
- More than 2 years of project management experience delivering control room, KVM, and/or Professional AV integration projects
- Experience managing multi-site, multi-vendor projects across EMEA
- Familiarity with mission-critical environments, 24/7 operations, redundancy/N+1, uptime SLAs, and cybersecurity considerations
- Proficiency with MS Project or equivalent project management tools
- Proficiency with Excel for cost and progress reporting
- Fluent English and German
- Bachelor's degree in Engineering, IT, AV Technology, or a related field
- Knowledge of KVM matrix and IP-based systems, redundancy, and video wall routing
- Knowledge of AV and networking standards including HDMI, SDI, DisplayPort, HDCP, EDID, SMPTE, IP multicast, Dante, AES67, PoE, VLAN/QoS, and SNMP
- Knowledge of control room ecosystems, video wall processors, operator consoles, alarm/event management, recording, and room control
- PMP or PRINCE2 certification
- Additional European language skills such as French, Spanish, Italian, or Dutch
- Master's degree
- Valid passport and ability to obtain visas as needed
- Eligibility to work in Central Europe
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
