About Moffatt & Nichol:
NextPort, as Technology and Innovation spin-off of Moffatt & Nichol, provides technology solutions for Ports and Terminals. We partner with customers to make data connectable and useful, driving digitalization to enhance efficiency, safety, sustainability and resilience. Our 360 Operational Digital Twin solution connects processes, data and systems. Together, we are contributing to transform the Maritime Industry with AI technology and data-driven decision-making.
Moffatt & Nichol's professional staff includes engineers, planners, scientists, and architects who serve our global client base from offices in Europe, the Americas, and the Pacific Rim. The firm provides clients worldwide with customised service and a level of excellence that have become the firm’s hallmark in three primary practice areas—coastal, environmental, and water resources; ports and harbours; and transportation, bridges, and rail.
Duties and responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Lead customer onboarding, implementation, testing, deployment, and adoption projects.
- Coordinate terminal operators, IT teams, Product, Engineering, Data, and Support teams.
- Manage project plans, timelines, risks, milestones, and customer communications.
- Support integrations with Terminal Operating Systems (TOS), equipment systems, APIs, and data platforms.
- Coordinate user acceptance testing, training, and go-live activities.
- Act as the main point of contact for customer issues, tickets, and service requests.
- Help customers maximize the value of NextPort solutions and identify opportunities for continuous improvement.
Other duties:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
- Degree in Engineering, Logistics, Maritime, IT, Business, or a related field.
- 3+ years' experience in the container terminal industry (5+ years preferred).
- Good understanding of terminal operations, including vessel, yard, gate, rail, and equipment activities.
- Experience managing projects, system implementations, or operational improvement initiatives.
- Strong stakeholder management and communication skills.
- Fluent English and willingness to travel internationally.
- Familiarity with Terminal Operating Systems (TOS).
- Comfortable working with data using Excel, dashboards, or similar tools.
- Basic SQL knowledge for data validation and troubleshooting.
- Experience working with data formats such as CSV and JSON.
- Understanding of APIs, system integrations, or operational technology is an advantage.
- Experience with Jira, Confluence, Microsoft 365, or similar collaboration tools.
- Exposure to Agile ways of working is beneficial.
- Customer-focused with the ability to build strong relationships.
- Highly organised and able to manage multiple priorities.
- Proactive problem solver with strong analytical skills.
- Able to communicate effectively with both technical and operational teams.
- Comfortable working in a fast-paced, evolving environment.
- Collaborative, adaptable, and detail-oriented.
- Experience delivering terminal technology or TOS implementation projects.
- Involvement in testing, go-live activities, incident management, or application support.
- PMP, PRINCE2, Scrum, or other project management certifications.
- Exposure to digital twins, analytics, AI, or optimisation solutions within ports and terminals.
- All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171
Health & Safety Responsibilities:
All employees are expected to support a safe working environment by following health and safety laws, company policies, and procedures. This includes identifying and reporting risks, promoting safe practices, and contributing to continuous improvement in workplace safety.
Working conditions:
Sedentary for prolonged period of time, interact with clients, and travel occasionally.
Moffatt & Nichol’s EEO Statement:
As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions® serving our client needs, and ensures nondiscrimination in all activities We draw from the world’s best and brightest, regardless of geographic, cultural, or institutional background. This approach enables us to better understand and serve our clients, foster innovation, and create a rich, collaborative work environment. Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.
Skills Required
- Degree in Engineering, Logistics, Maritime, IT, Business, or a related field
- 3+ years' experience in the container terminal industry (5+ years preferred)
- Good understanding of terminal operations (vessel, yard, gate, rail, equipment)
- Experience managing projects, system implementations, or operational improvement initiatives
- Strong stakeholder management and communication skills
- Fluent English and willingness to travel internationally
- Familiarity with Terminal Operating Systems (TOS)
- Comfortable working with data using Excel and dashboards
- Basic SQL knowledge for data validation and troubleshooting
- Experience working with CSV and JSON data formats
- Experience with Jira, Confluence, Microsoft 365 or similar collaboration tools
- Understanding of APIs, system integrations, or operational technology
- Exposure to Agile ways of working
- Experience delivering terminal technology or TOS implementation projects
- Involvement in testing, go-live activities, incident management, or application support
- PMP, PRINCE2, Scrum, or other project management certification
- Exposure to digital twins, analytics, AI, or optimisation solutions within ports and terminals
- Successful completion and passing of a pre-employment background check in compliance with NIST 800-171
What We Do
Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. The firm's professional staff includes engineers, planners, and scientists who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm’s hallmark in several primary practice areas – ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy. For more information, visit www.moffattnichol.com
