Leads new solution development and life cycle management for sub-segment through a cross-functional team. Advocates and prioritizes business cases to the segment Product Director and wins support to execute strategies through Marketing and the value-delivery organization. Shape the direction of the products and solutions trajectory with regular annual planning. Collaborate with cross-functional teams to define and execute product strategies through concepting, scoping, and go-to-market phases aligning with business objectives.
Responsibilities• Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth in sub-segment
• Develop sub-segment annual Operating Plan (AOP) in concert with Value Delivery partners
• Execute effective life-cycle management across the sub-segment through robust cross-functional team management
• Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
• Partner with Marketing on product/solution marketing strategy and mix
• Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
• Generate customer insights to define customer/market sub-segment requirements to set product/portfolio solution, priority setting, risk management
• Define and manage product/service sub-segment metrics (including TAT and other potential requirements such as billing programs, prior authorization etc.)
• Assure the voice of customer is brought into the in-line and product/solution creation process
• Understand the competitive landscape to insure we have winning solutions in development and in the marketplace
• Understand continuum of care requirements and gaps
• Solution Vision- aid in collaborating to develop clear and compelling solutions aligning with goals and segment strategy
• Solution Development- Support in creating and maintaining a clearly defined strategy aligned to markets and future offerings
• Market Research- Compile market research data to support identification of trends
• Product Roadmap- aid in tailoring and managing defined product roadmap, prioritizing by size and scale of initiatives measured over outcomes, opportunity, and profitability
Required Work Experience:
• 5+ years relevant experience in healthcare, preferable with at least 3 years in marketing & product management
• Knowledge of Quest Diagnostics go-to-market strategy and alignments
Preferred Work Experience:
• Previous P&L management experience preferred
• Detailed knowledge of Quest Diagnostics Clinical Franchises and its organization
Physical and Mental Requirements:
• Manage multiple priorities, adjust priorities quickly as circumstances dictate
• Working on a computer for long periods of time
Knowledge and Skills:
• Past record of achieving revenue, volume and margin targets
• Development of Strategic Plan
• Development of annual operating plan
• Discretionary management of portfolio spend
Education:
- Bachelor's Degree in Life Sciences, Business, Marketing and/or Product Management
- Advanced degree/MBA preferred
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 5+ years relevant experience in healthcare
- At least 3 years in marketing and product management
- Knowledge of Quest Diagnostics go-to-market strategy and alignments
- Bachelor's Degree in Life Sciences, Business, Marketing and/or Product Management
- Past record of achieving revenue, volume and margin targets
- Development of Strategic Plan
- Development of annual operating plan (AOP)
- Discretionary management of portfolio spend
- Ability to manage multiple priorities and adjust quickly
- Ability to work on a computer for long periods of time
- Advanced degree/MBA
- Previous P&L management experience
- Detailed knowledge of Quest Diagnostics Clinical Franchises and its organization
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
