At Electrolux Professional Group we hire to meet needs beyond tomorrow
WHAT YOU’LL BE DOING
The Connectivity Product Manager for APAC will be responsible for driving the end-to-end lifecycle of connectivity solutions for commercial laundry equipment. This includes presales support, technical consultation, order placement, installation coordination, and after-sales service. The role focuses on enabling Wi-Fi and cloud connectivity, IoT integration, and payment systems for coin-operated laundries across the region
KEY RESPONSIBILITIES-
Presales & Quotation Support- Act as the technical expert during the inquiry stage, providing accurate specifications and solution recommendations.
- Prepare quotations and proposals in collaboration with the sales team.
- Conduct site surveys and advise on connectivity requirements for laundry equipment.
- Ensure correct configuration and compatibility of connectivity solutions for each order.
- Coordinate with supply chain and operations teams to guarantee timely delivery and installation readiness.
- Support installation teams with technical guidance for connecting equipment to Wi-Fi, cloud platforms, and payment systems.
- Validate system functionality and ensure successful activation of connectivity features.
- Serve as the primary point of contact for troubleshooting connectivity issues.
- Provide training and onboarding for customers on digital services and payment systems.
- Gather feedback to improve product performance and customer experience.
- Collaborate with global and regional teams to align APAC connectivity strategy with overall business objectives.
- Identify market trends and customer pain points to propose new features and services.
- Support development of business cases for connectivity solutions and digital services.
WHAT’S NEEDED FOR YOU TO THRIVE
- Bachelor’s degree in Engineering, IT, Business, or related field.
- 5+ years of experience in IoT, connectivity solutions, or technology service management (preferably in laundry or similar industries).
- Strong technical understanding of Wi-Fi, cloud platforms, and payment integration systems.
- Excellent communication and presentation skills; ability to work cross-functionally.
- Project management experience with ability to handle multiple installations across APAC.
- Proficiency in MS Office; familiarity with AutoCAD or similar tools is a plus.
- Willingness to travel within APAC (up to 30%).
Electrolux Professional Group - meeting needs beyond tomorrow
Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry solutions for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2025, the Electrolux Professional Group had global sales of SEK 12.2bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com
Skills Required
- Bachelor's degree in Engineering, IT, Business, or related field
- 5+ years of experience in IoT, connectivity solutions, or technology service management
- Strong technical understanding of Wi-Fi, cloud platforms, and payment integration systems
- Project management experience coordinating multiple installations across APAC
- Excellent communication and presentation skills; ability to work cross-functionally
- Proficiency in MS Office
- Willingness to travel within APAC (up to 30%)
- Familiarity with AutoCAD or similar tools
- Experience in laundry or similar industries
What We Do
Electrolux Professional Group is a leading global provider of sustainable food service, beverage, and laundry solutions for professional users. Its mission is to make customers' work-life easier, more profitable, and truly sustainable every day. The company delivers innovative products and a global service network helping businesses, institutions, and healthcare facilities to reduce operating costs while minimizing their overall impact on the climate.
