Project Manager- Client Services

Posted 8 Days Ago
Be an Early Applicant
Salt Lake City, UT
5-7 Years Experience
Gaming • Mobile
The Role
Red Games seeks a Project Manager for their Client Services team to oversee project communication and flow from inception to launch. Responsibilities include managing resources, tracking progress, facilitating communications, and handling client feedback while ensuring timely project delivery.
Summary Generated by Built In

Red Games is seeking a Project Manager to join our growing Client Services team. This role is responsible for ensuring timely internal/external project communication and project flow from kick off to launch — and beyond. Responsibilities include ownership of resourcing from the development team, monitoring daily project progress, proactively tackling potential questions, delays, and conflicts, coordinating team check-ins, client communications, and facilitating open dialogue on project status.

 

RESPONSIBILITIES 

  • Roadmap project goals and timelines to effectively communicate project status to leadership, team, and client stakeholders. 
  • Maintain consistent, clear, and positive client communications on such things as project updates and task prioritization. 
  • Organize team tasks across various project tools and development resources, including briefs, files, and documentation to increase project efficiency. 
  • Manage Project Management internal/external tools and/or dashboards.
  • Work closely with multi-disciplinary teams, including production and development, to package and deliver project deliverables. 
  • Diligently follow client contracts and SOWs, with an eye towards managing out of scope requests (Change Orders).
  • Proactively manage client feedback and review processes.
  • Help navigate adjustments to existing schedules and commitments due to quick requests that need immediate attention. 
  • Assist in organizing and defining requirements for complex, multi-faceted projects.
  • Work with other project managers to assess bandwidth and manage priorities between teams.

 

QUALIFICATIONS 

Skills & Qualifications

  • 6+ years of PM experience (agency experience is a plus!)
  • Agile methodology experience
  • Highly skilled at organization and time management
  • Competencies in project planning tools 
  • Expert ability to juggle multiple projects with many moving pieces while weighing priorities effectively
  • Client service oriented and great interpersonal and communication skills
  • Highly accountable, solution-oriented, and detail-oriented
  • Technically savvy and proactive about independently staying on top of the latest digital and game industry trends 
  • Highly skilled in verbal and written communication
  • Ability to identify and clearly communicate project risks
  • Brings a consistently positive attitude and willingness to share ideas and solutions
  • Team player and collaborator with good listening skills 

Top Skills

Agile
The Company
HQ: Santa Monica, CA
50 Employees
On-site Workplace
Year Founded: 2018

What We Do

RED GAMES Co. is a mobile and VR gaming studio focused on creating games and experiences for family-friendly audiences. Today, RED GAMES Co. partners with the world’s leading toy and entertainment companies to bring new gaming products to market, in addition to developing its own original IP. RED GAMES Co. partners include Apple, Hasbro, LEGO, Crayola and Discovery (OWN).

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