Project Manager (CIS)

Reposted 6 Days Ago
2 Locations
Remote
Senior level
Cloud • Software
The Role
Manage transformational utility projects, focusing on billing systems and customer experiences, while leading cross-functional teams and ensuring compliance with regulations.
Summary Generated by Built In
The Company

SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.

Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability.

Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join us in transforming an essential industry that powers communities across the Americas.

The Role

As a Project Manager in SpryPoint's Portfolio 1 practice, you'll manage transformational utility projects that modernize billing systems and customer experiences for North America's largest utilities. Apply your expertise from prior complex CIS implementations to drive 12-24 month implementations using SpryPoint's cutting-edge platform.

📍 Portfolio 1 Role: Requires prior CIS implementation experience. For other PM opportunities, see our additional postings. 

✈️ Travel: 40-60% travel across North America required. Must be able to travel between US and Canada without restrictions.

🚀 Your impact:

  • Lead end-to-end transformations from initiation through go-live and stabilization, managing intricate data migrations, system integrations, and business process changes while navigating complex utility regulatory requirements.
  • Drive enterprise-level execution by coordinating cross-functional teams of solutions architects and implementation specialists, leading C-level steering committees, and balancing competing priorities across multiple workstreams.
  • Own risk and governance by proactively identifying high-impact risks, managing scope changes and contract negotiations, and ensuring compliance with utility industry standards throughout 12-24 month project lifecycles.

⭐ Your background includes:

  • 5+ years managing large-scale CIS implementations from the vendor or system integrator side
  • Multi-million dollar project leadership with enterprise utility clients
  • Cross-functional team management across technical, business, and regulatory workstreams
  • Executive stakeholder management and C-level presentation experience

✅ Essential requirements:

  • Bachelor's degree in Engineering, Business, or related field
  • PMP or equivalent project management certification
  • 5+ years enterprise PM experience with 12+ month long projects
  • Utility industry expertise including regulatory compliance and multi-commodity experience
  • Cross-border projects - must be able to travel between US and Canada without restrictions

🔧 Technical expertise:

  • Enterprise CIS platforms - experience with complex implementation environments
  • Collaboration and productivity tools - Fluent with productivity tools such as Google Suite, Microsoft Office and others.
  • Project management excellence - Experience with web-based Portfolio/Project Product Management tools 
  • Both traditional and agile project management methodology training

Join a company where your CIS expertise drives meaningful change in how utilities serve their communities. SpryPoint's rapid growth means clear advancement opportunities, competitive compensation, and the chance to shape the future of utility operations.

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours
💰 Competitive Total Rewards - Comprehensive compensation package that grows with you
💻 Complete Setup - MacBook + $500 to create your ideal home workspace
🏥 Total Wellness - Health, dental, vision, and life insurance from day one
🏝️ Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days
📈 Future Security - RRSP (Canada) and 401k (US) matching programs
🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
🧳 Team Connection - Annual company events and team offsites that bring us together

Professional Identity Verification
To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a formal background check and identity verification as a part of our SOC 2 compliance procedures.

Equal Opportunity & Inclusion
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Accommodations
Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Top Skills

Cis Platforms
Google Suite
MS Office
Web-Based Portfolio/Project Management Tools
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The Company
Charlottetown, Prince Edward Island
208 Employees
Year Founded: 2011

What We Do

SpryPoint builds amazing cloud-based enterprise software for electric, water, gas, and telecom utilities. We give utilities the tools they need to provide top-tier customer service while improving operational efficiency and enabling a world of cutting-edge capabilities. We make the world a better place for utility operators and customers all over North America.

We build Smart Solutions for Smart Utilities

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