Project Manager - Change Management - People Team

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose 

This role is responsible for the delivery of complex change management project within a specific function, business unit or division. This includes all aspects of project planning and execution. Ensures the project follows product and project methodologies and is completed on time, on budget, and in scope. Works with business partners to ensure projects are successful and meet business objectives. 

Essential Functions  

• Manage multiple aspects of multiple interrelated project workstreams to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives 

• Develop project plans to manage end-to-end project activities, interdependencies, including scope management, success criteria, deliverables, critical path milestones, resource management, finance management, and quality management.   

• Work creatively and analytically to solve problems by demonstrating teamwork, innovation, and excellence 

• Participate in establishing best practices, templates, policies, tools, and partnerships to expand, mature and improve effectiveness in support of business objectives 

• Coach team members on policies, procedures, and best practices 

• Appropriately engaging all organizations including legal, risk / security, compliance, delivery and vendor management 

• Monitor projects on an ongoing basis, evaluating progress, proactively works with project team mitigating risk and effective issue resolution 

• Works with business leaders to evaluate, monitor and communicate project health 

• Identifies and manages project interdependency defining critical path project & program level milestones, effectively communicating to all stakeholders 

• Performs retrospectives, drives improvements and sharing of best practices 

• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data 

Minimum Qualifications 

• Bachelor's degree in organizational development, Business Administration, Finance, Economics, Mathematics, Communications, or related fields.  

• 5+ years of experience in project or program management with a strong focus on organizational change leadership. 

• Proven expertise in recognized change management methodologies (e.g., Prosci ADKAR, Kotter, or equivalent). 

• Strong communication, facilitation, and stakeholder management skills, with the ability to engage both executive and front-line audiences. 

• Demonstrated success in leading enterprise transformation and workforce engagement initiatives. 

• Strong organizational skills with the ability to manage multiple concurrent initiatives and deliver measurable results. 

• Working knowledge of risk mitigation, compliance frameworks, and business continuity planning. 

• Successful completion of background and drug screening requirements. 

Preferred Qualifications 

• A recognized Project Management Professional (PMP) certification 

• Hands on experience with process re-engineering to support business transformation 

• Lean Six Sigma certification 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. 

Physical Requirements 

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. 

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. 

The base pay scale for this position in:
Phoenix, AZ in USD per year is: $82,000 - $103,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.