Project Manager/Business Analyst

Posted Yesterday
Atlanta, GA, USA
In-Office
Mid level
Legal Tech
The Role
Manages cross-functional technology projects and analyzes business requirements across legal and administrative teams. The role gathers requirements, documents processes, tracks timelines and risks, coordinates vendors, supports PMO standards, evaluates automation and AI solutions, maps data dependencies, and maintains technical and operational documentation. It serves as a liaison between business, IT, AI, and process optimization teams to improve workflows, systems, data quality, and technology adoption.
Summary Generated by Built In

(Atlanta, Full-time, Hybrid) - This role is open only to candidates who reside in Atlanta, GA.

Fisher Phillips, a premier international labor and employment law firm, is seeking a Project Manager/Business Analyst to join a dynamic, forward-thinking team that values innovation and collaboration. The Project Manager/Business Analyst works closely with stakeholder teams across the firm, including Business Process Optimization, Artificial & Business Intelligence, Information Governance & Security, Knowledge Management, and others, to understand business needs and identify technology solutions.

This role serves as a bridge between business and technical teams, translating business needs into clear requirements and actionable solutions. The Project Manager/Business Analyst will support technology initiatives, process improvements, AI and automation efforts, and project execution through thoughtful analysis, strong communication, and effective documentation.

*If you have non-private examples of work products you’ve authored, for example a policy, procedural, or requirements document or template, you may upload it to our application system.

Key Responsibilities

Cross-Departmental Engagement & Requirements Analysis

  • Collaborate with legal and administrative departments to identify technology and innovation needs that support their operations and strategic goals.
  • Conduct interviews, workshops, and whiteboarding sessions to gather and clarify business requirements related to data, systems, and process improvement.
  • Translate business needs into actionable insights and work products for technical teams, ensuring successful handoffs and effective outcomes.

Project Management

  • Create and maintain project documentation for major initiatives, including project charters, business and functional requirements, change logs, process documentation, and related materials.
  • Plan and track assigned projects, including goals, timelines, resources, assignments, dependencies, risks, and status.
  • Manage and coordinate vendor resources when external partners are involved in project activities.
  • Support the continued development of PMO practices and help ensure established project management standards and best practices are followed.

Process and Systems Optimization

  • Partner with internal stakeholders and the Business Process Optimization Specialist to identify opportunities for workflow enhancements or system automation.
  • Support the evaluation of new tools, services, or integrations that may improve user experience, data quality, or operational efficiency.
  • Serve as a liaison between departments and the AI and IT teams to help prioritize solutions and align efforts with firm objectives.

Data and Technology Mapping

  • Contribute to the firm’s data inventory efforts by identifying critical data sources, owners, and system dependencies across departments.
  • Assist in tracking how data is used in business processes and reporting to inform system changes, integrations, or governance efforts.

Knowledge Capture and Documentation

  • Support the development of technical documentation when needed to ensure knowledge continuity and smooth project transitions.
  • Help curate and maintain key operational content in internal wikis or repositories, with support from technical writers or subject matter experts.
  • Work with the AI team to structure documentation for better discovery and interaction using generative AI tools.

Requirements

  • Bachelor’s degree in Information Systems, Business Technology, or a related field, or equivalent work experience with a demonstrated ability to manage complex projects effectively.
  • 3–5 years of experience in a business analyst, IT operations, technology enablement, or similar role, preferably within a professional services environment.
  • Demonstrated experience gathering and documenting requirements and collaborating with cross-functional teams to improve business and technology outcomes.
  • Experience supporting or managing technology projects involving multiple stakeholders, priorities, and dependencies.
  • Familiarity with enterprise applications, data workflows, and best practices for system and process documentation.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

Preferred

  • Exposure to ITIL, Agile, project management, or vendor management frameworks.
  • Experience working in a professional services or compliance-driven environment, such as legal, financial services, or healthcare.
  • Experience with Jira or similar project and work management platforms.
  • Knowledge of generative AI tools, automation technologies, or process improvement methodologies.
  • Experience supporting AI, automation, or emerging technology initiatives is a plus.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.

Skills Required

  • Bachelor's degree in Information Systems, Business Technology, a related field, or equivalent work experience
  • 3-5 years of experience in business analysis, IT operations, technology enablement, or a similar role
  • Experience gathering and documenting requirements
  • Experience collaborating with cross-functional teams to improve business and technology outcomes
  • Experience supporting or managing technology projects involving multiple stakeholders, priorities, and dependencies
  • Familiarity with enterprise applications, data workflows, and system and process documentation best practices
  • Excellent interpersonal, written, and verbal communication skills
  • Exposure to ITIL, Agile, project management, or vendor management frameworks
  • Experience in professional services or a compliance-driven environment
  • Experience with Jira or a similar project and work management platform
  • Knowledge of generative AI tools, automation technologies, or process improvement methodologies
  • Experience supporting AI, automation, or emerging technology initiatives
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The Company
HQ: Atlanta, GA
1,142 Employees
Year Founded: 1943

What We Do

The attorneys at Fisher Phillips are committed to providing value to our clients. We do one thing - represent employers in labor and employment matters. Our clients know their legal problems will be treated as business problems and that we strive to help them avoid legal problems. We believe the lawsuit that’s never filed is a better win for a client than a costly defense verdict. Although skilled and tenacious advocates, our attorneys recognize that the most aggressive and expensive approach may not always be the best solution to a client's problem. We seek to identify the client's primary business objective, design a solution to fit the objective, and implement that solution in the most efficient manner possible. By performing compliance audits, providing the right policies, procedures and training, and offering thoughtful advice and counsel, we assist clients in preventing employee claims and lawsuits, government investigations, and union organizing activity. We’re in the client service business and know that many labor and employment problems arise without much warning and require an immediate response. We meet deadlines and provide plenty of advance time where client review of documents is needed. And we communicate with our clients in plain English. Founded in Atlanta, we're national with 37 offices and more than 500 attorneys. Our attorneys practice before state and federal courts and administrative agencies in virtually every state.

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