The Project Manager develops and implements cost control measures and service-level standards to ensure compliance with customer specifications and contract requirements across assigned facilities. This position oversees inspections, quality control programs, and inventory management of equipment and supplies.
Relocation Assistance Available
Benefit Information:
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt
ResponsibilitiesThe ideal candidate is an industry professional with strong client relationship management experience and a positive, solution-oriented mindset. The successful candidate will have 3+ years of progressive leadership experience, including business development and operational management within a multi-site service environment.
Essential Functions
- Provide operational solutions and support to clients and internal supervisors.
- Assist in managing the financial performance of assigned accounts while building and maintaining strong customer relationships.
- Manage account financial performance and identify opportunities to improve profitability.
- Direct and oversee employee performance, including coaching, discipline, conflict resolution, and employee development.
- Demonstrate a strong commitment to safety and service quality.
- Manage daily activities of supervisors and frontline personnel in a complex operational environment.
- Implement operational processes and procedures to drive service improvements.
- Ensure services are delivered according to contract requirements and targeted profit margins.
- Identify and troubleshoot operational challenges and customer concerns.
- Manage quality control programs and safety initiatives across assigned facilities.
- Identify opportunities for additional services or projects that may increase revenue.
- Ensure compliance with company policies and all federal, state, and local regulations.
- Ensure timely and accurate submission of required documentation, including terminations, labor variance action plans, and operational reports.
- Analyze and proactively manage both financial and operational performance across assigned locations.
- Ensure payroll accuracy and timely submission, resolving discrepancies when necessary.
- Provide leadership and guidance to Supervisors and Lead personnel assigned to the facilities.
Qualifications
Requirements
- Bilingual proficiency in English and Korean (required)
- Bachelor’s degree in Business Administration or related field, or equivalent project management experience
- 3 – 5 years of progressive management experience within the building services or facility services industry
- Experience supporting industrial or manufacturing environments preferred
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent analytical and problem-solving skills
- Ability to execute against operational and project plans
- Demonstrated budget management capabilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
About Us
Skills Required
- Bilingual proficiency in English and Korean
- Bachelor's degree in Business Administration or related field, or equivalent project management experience
- 3-5 years progressive management experience within the building services or facility services industry
- Experience supporting industrial or manufacturing environments
- Business development and operational management experience within a multi-site service environment
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent analytical and problem-solving skills
- Ability to execute against operational and project plans
- Demonstrated budget management capabilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
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