About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
About the Business Division:
M3 MR, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
M3 MR maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.
The following are the roles and responsibilities of the Project Manager
- The key face for the customer, managing clients, issues, and engagement through the course of projects. Provide clients with solutions related to projects with focus on nurturing client relationships
- The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables.
- The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project.
- With minimal consultation from a senior team member, manages all aspects of the internal business process
- all administrative tasks
- project initiation
- project scheduling
- managing all field activities to ensure that projects are completed within established budgets, parameters and schedule
- monitoring field status reports
- understanding the data requirements
- checking data and proofreading deliverables
- coordinating with internal and external departments/agencies
- Project management, client management, client servicing, excellent communication skills
PRE-REQUISITES FOR THE ROLE:
- Experience in MR Data collection and consulting
- Study setup Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate.
- Questionnaire input and specs Liaising with client; with suggestions/ recommendations for effective data collection.
- Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards.
- Quality control: Project Managers keep in touch with data collection and data processing or suppliers during the project so that problems can be rectified early in the job cycle. Adhere to all processes/standards to ensure Quality.
- Job analysis: Analyzing the performance on the study and providing recommendations to client service and operations for the future.
OTHER REQUIREMENTS
- Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes
- Strong attention to detail and accuracy
- Excellent analytical, computational, and problem solving skills
- Excellent interpersonal and negotiation skills
- Strong written and verbal communication skills with the ability to effectively interact with internal and external clients.
- Ability to explore solutions to complex project situations within tight deadlines
- Strong computer skills including Microsoft Office and/Suite and other specialized business-related software systems
- Enthusiastic with Good people skills.
- Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things
- Should be willing to work in night shifts (US EST Shift)
- Must be willing to work in US EST shift hours
- All your information will be kept confidential according to EEO guidelines.
#LI-SA1
#LI-Remote
Skills Required
- Experience in market research data collection and consulting
- Experience setting up and scheduling market research projects
- Ability to prepare study instructions and brief survey programming, data collection, and data processing teams
- Experience with questionnaire input and specifications
- Experience monitoring project progress, deadlines, code frames, and data-processing specifications
- Experience with project quality control and adherence to processes and standards
- Ability to analyze study performance and provide recommendations
- Ability to manage multiple tasks and meet tight deadlines
- Strong attention to detail and accuracy
- Strong analytical, computational, and problem-solving skills
- Excellent interpersonal, negotiation, written, and verbal communication skills
- Strong computer skills, including Microsoft Office and specialized business software
- Willingness to work US Eastern Time night shifts
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
