The Role
Serves as Scrum Master for an enterprise financial and debt management project. Coaches Agile teams, facilitates Scrum ceremonies, removes impediments, manages dependencies, supports Product Owners, and drives continuous improvement and delivery forecasting. The role requires cross-functional stakeholder collaboration, scaled Agile leadership, Azure DevOps expertise, and familiarity with secure, cloud-based, integration-heavy systems and financial regulatory requirements.
Summary Generated by Built In
Top Skills & Years of Experience:
REQUIRED:
• 7+ years of experience serving as a Scrum Master in Agile software development environments.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
• Hands-on experience using Azure DevOps Agile lifecycle management tools.
• Associate's degree or higher.
PREFERRED:
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
Clear and concise written and verbal communication is crucial to success and productivity in this role. The individual working in this position will be working in a cross-departmental environment. The ideal candidate should have an extremely strong Project Manager background with leading teams and negotiating with various Stakeholders and department heads.
Full Job Description:
The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization
Required Qualifications
• 7+ years of experience serving as a Scrum Master in Agile software development environments.
• Proven experience supporting complex, enterprise-level financial or debt management software solutions.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
• Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
• Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
• Hands-on experience using Azure DevOps Agile lifecycle management tools.
• Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
• Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
• Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
• Ability to lead multiple Agile teams or a large, scaled program context.
• Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).
Preferred Qualifications
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Understanding of user-centered design, accessibility standards, and customer journey mapping.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.
Key Competencies
• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.
Skills Required
- 7+ years of experience serving as a Scrum Master in Agile software development environments
- Advanced knowledge of Scrum, Kanban, and scaled Agile methodologies such as SAFe, Nexus, or LeSS
- Strong understanding of SDLC, SADLC, and modern DevOps practices
- Experience facilitating Sprint Planning, Daily Scrum, refinement, Sprint Reviews, and retrospectives
- Hands-on experience using Azure DevOps Agile lifecycle management tools
- Associate's degree or higher
- Experience supporting complex, enterprise-level financial or debt management software solutions
- Ability to implement Agile best practices, continuous improvement, and delivery forecasting
- Ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams
- Experience coaching Product Owners on backlog refinement, story decomposition, estimation, and prioritization
- Experience supporting integration-heavy, API-driven, or data-centric systems
- Understanding of regulatory, privacy, and security considerations in financial services software
- Excellent communication, facilitation, conflict resolution, and stakeholder management skills
- Ability to lead multiple Agile teams or a large scaled-program context
- Experience working in fast-paced cloud-first environments using Azure, AWS, or GCP
- SAFe Scrum Master, SAFe Advanced Scrum Master, CSM, PSM I/II, ICP-ACC, or equivalent certification
- Experience with debt collection or servicing systems, payment processing workflows, or financial case management platforms
- Understanding of user-centered design, accessibility standards, and customer journey mapping
- Experience supporting regression testing, UAT, and post-deployment validation
- Ability to facilitate technical discussions, backlog elaboration, and dependency alignment across teams
- Experience contributing to Agile Centers of Excellence or process governance programs
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
