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The Role
Facilitates Scrum ceremonies and supports Agile delivery for a VDOT tolling team. Maintains Azure DevOps backlogs, work items, dashboards, documentation, and delivery metrics. Investigates issues, tracks risks and blockers, coordinates dependencies, supports the Development Manager, and contributes to process improvement. Requires strong Agile knowledge, communication, reporting, and cross-team collaboration, plus CSM certification; PMP and enterprise or government experience are preferred.
Summary Generated by Built In
Position Summary
The Scrum Master supports VDOT’s Tolling (E-ZPASS) delivery team by facilitating Agile
ceremonies, maintaining team alignment, and ensuring clear visibility into work progress,
risks, and priorities.
This role blends Agile facilitation with hands-on delivery operations including
documentation, reporting, DevOps card creation, and cross-team coordination.
The Scrum Master collaborates regularly with the Development Manager to support
execution, risk mitigation, and continuous improvement.
The ideal candidate is adaptable, coachable, proactive, and comfortable shifting between
facilitation, investigation, and operational support.
Key Responsibilities
• Facilitate Scrum ceremonies effectively and consistently.
• Maintain backlogs, work items, and dashboards in Azure DevOps or similar systems.
• Create and refine Azure DevOps cards and supporting documentation.
• Track and report delivery metrics including velocity, burndown, risks, blockers, and
project status.
• Document action items, decisions, and status updates.
• Perform appropriate investigation before escalating issues.
• Collaborate regularly with the Development Manager for team alignment.
• Support process improvement initiatives by identifying opportunities and proposing
ideas.
• Ensure accuracy and transparency in reporting.
• Assist with dependency coordination across teams.
Required Skills
• 3–5 years of experience as a Scrum Master supporting Agile teams.
• Strong understanding of Agile values and frameworks.
• Experience with Azure DevOps or similar Agile work management systems.
• Experience tracking and reporting Agile delivery metrics.
• Ability to investigate issues before escalation.
• Strong written and verbal communication skills.
• CSM Certification.
Desired Skills
• PMP Certification preferred.
• Experience in large enterprise or government environments.
• Familiarity with Agile maturity efforts or transformations.
Deliverables & Success Metrics
• Well-facilitated Agile ceremonies.
• Accurate and timely reporting.
• High-quality DevOps card creation and backlog maintenance.
• Clear documentation and action tracking.
• Effective identification and mitigation of risks and blockers.
• Demonstrated contributions to process improvement
Requirements
Skill
Required / Desired
Amount
of Experience
Facilitating Scrum ceremonies
Required
3
Years
Required
3
Years
Agile frameworks, values, and team coaching
Required
3
Years
Required
3
Years
Azure DevOps or similar Agile work management system
Required
3
Years
Required
3
Years
Creating and managing work items/user stories/tasks
Required
3
Years
Required
3
Years
Project reporting, metrics, and dashboards
Required
3
Years
Required
3
Years
Documentation & administrative support
Required
3
Years
Required
3
Years
Process improvement & continuous improvement involvement
Required
3
Years
Required
3
Years
Root-cause investigation before escalation
Required
3
Years
Required
3
Years
Cross-team communication & collaboration
Required
3
Years
Required
3
Years
Experience supporting Agile delivery in technical environments
Required
3
Years
Required
3
Years
Ability to balance Agile facilitation with delivery operations
Required
3
Years
Required
3
Years
CSM Certification
Required
Required
PMP Certification
Desired
Desired
Skills Required
- 3-5 years of experience as a Scrum Master supporting Agile teams
- Strong understanding of Agile values and frameworks
- 3 years facilitating Scrum ceremonies
- 3 years of experience with Agile frameworks, values, and team coaching
- 3 years of experience with Azure DevOps or similar Agile work management systems
- 3 years of experience creating and managing work items, user stories, and tasks
- 3 years of experience with project reporting, metrics, and dashboards
- 3 years of documentation and administrative support experience
- 3 years of process improvement and continuous improvement involvement
- 3 years of root-cause investigation before escalation
- 3 years of cross-team communication and collaboration
- 3 years of experience supporting Agile delivery in technical environments
- 3 years of experience balancing Agile facilitation with delivery operations
- Strong written and verbal communication skills
- CSM Certification
- PMP Certification
- Experience in large enterprise or government environments
- Familiarity with Agile maturity efforts or transformations
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
