Intern- Project Management & Data Analytics

Job Summary:

We are seeking a highly motivated Summer Intern to support Xylem’s Opportunity Management Process and Net Promoter Score (NPS) programs. This role is ideal for a student with a Data Science, Business Analytics, or Process Engineering background who is passionate about turning processes, programs, and data into measurable, trackable, and continuous improvement outcomes. 

The intern will work directly with the Senior Manager of Sales Process and cross-functional partners, helping strengthen our commercial processes and customer experience insights. This is a hybrid role. The ideal candidate must be located in Pittsburgh, PA (or surrounding areas).

Opportunity Management Process Support 

• Review and organize existing Excel distribution lists used across Commercial Excellence. 

• Develop a simple, sustainable maintenance method for keeping these lists accurate and up to date, using Microsoft 365 tools such as SharePoint, Microsoft Lists, Excel Online, Power BI, or Power Automate, as appropriate. 

• Create a central storage location and folder structure on SharePoint or Teams to ensure lists are consistently accessible and easy for teams to locate and use. 

• Document step-by-step guidance for how the lists should be updated, including who updates them, how often, and what checks to perform for data quality. 

NPS Documentation & Playbook Development 

• Collect all existing NPS materials—including templates, communications, workflows, and training documents—and organize them into a unified structure.  

• Build a comprehensive NPS Playbook that standardizes how NPS activities are communicated, executed, and supported across the business.  

• Ensure all NPS resources are stored, labeled, and accessible on shared sites to enable consistent usage across teams. 

**The estimated salary for this role is $25/hour. This is a 3-month summer internship**

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation