At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
Join FlixBus India and play a key role in expanding one of India's fastest-growing intercity mobility networks. As part of the Project Associate - Operations team, you will drive the execution and closure of compliance initiatives across all operating regions. You will be the central coordination point between Safety, Fleet Coordinators (FCs), Regional Operations Managers (ROMs), Ground Operations, and external stakeholders - ensuring critical processes are actioned, tracked, and closed on time. Beyond follow-ups, you will dig into operational and compliance data across multiple datasets to surface trends, identify root causes for recurring issues, and turn insights into better process adherence and operational performance.
About the role
- Coordinate with regional and field teams to drive the timely closure of action items.
- Track compliance against defined processes and highlight gaps or delays proactively.
- Analyse operational and compliance data across multiple datasets to identify trends, surface insights, and support root-cause analysis for recurring issues - not just report numbers.
- Maintain trackers and status reports for ongoing initiatives.
- Follow up with stakeholders to ensure accountability and adherence to timelines.
- Support governance of operational, compliance, and safety-related programs.
- Escalate overdue actions and unresolved issues to the relevant stakeholders.
- Assist in the execution of cross-functional projects and process improvement initiatives.
About you
- 1-3 years of experience in operations, program management, compliance, or project coordination.
- Strong stakeholder management and excellent communication skills.
- High ownership and follow-through - you close loops and hold others accountable without being chased.
- Working knowledge of SQL and Power BI, plus solid Excel / Google Sheets skills.
- The ability to manage multiple trackers simultaneously and stay organised under competing priorities.
- A data-driven approach to problem solving, with strong analytical skills - able to deeply interpret data, run deep dives across multiple datasets, proactively spot trends, and drive root-cause analysis (RCA).
Nice to have
- Experience in mobility, logistics, transportation, or fleet operations.
- Knowledge of or hands-on experience with vibe coding and AI tools to automate processes and develop solutions.
We recognise that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply - we want to hear from you!
What we offer
- Hybrid work model: a 5-day work week with 3 days in the office and 2 days working from home.
- The opportunity to work in a rapidly scaling, tech-driven environment shaping the future of mobility.
- High-impact ownership of governance and compliance execution across operating regions.
- Broad cross-functional exposure to Safety, Operations, Ground Operations, and external stakeholders.
- A learning and development budget and clear growth exposure into broader operations and program management roles.
Why join Flix
At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!
Skills Required
- 1-3 years of experience in operations, program management, compliance, or project coordination
- Strong stakeholder management skills
- Excellent communication skills
- High ownership and follow-through, including accountability for closing action items
- Working knowledge of SQL
- Working knowledge of Power BI
- Solid Excel or Google Sheets skills
- Ability to manage multiple trackers and competing priorities
- Strong analytical and data-driven problem-solving skills
- Ability to interpret multiple datasets, identify trends, and perform root-cause analysis
- Experience in mobility, logistics, transportation, or fleet operations
- Knowledge of or hands-on experience with vibe coding and AI tools for process automation and solution development
What We Do
Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes. Check out https://flix.careers/ to see how you can join our team. For our legal imprint click here: https://global.flixbus.com/legal-notice
