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Job DescriptionWhat you`ll build :
Within the Product Engineering board area, the mission of the Enterprise Cloud Services (ECS) organization is to Run Customers on Cloud, Simplify Cloud Consumption and Ensure reliability with high Customer Satisfaction. Within ECS, Partner management team is supporting partners in delivering RISE offering. Team manages the relations and the complete lifecyle of partners from strategy to support.
The Partner Management Organization has the following priorities:
• Understand the business requirement with premium supplier delivery
• Envisage the operational support required that would help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
• Liaise with premium suppliers to accelerate innovations on the delivery processes and thereby grow the insights into the process and betterment of the same
• Ensure the provisioning of system landscapes, installation of applications, and performance of upgrades & migrations by partners
• Provide project management and technology consulting for all partner-delivered ECS Projects
• Act as the main interface for all development activities aiming at automating the processes as much as possible
Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager’s agreement.
The Role:
As a Governance & Program Manager of ECS PM PCoE team, he/she ensures the organizational orchestration of the partners’ delivery procedures into the SAP ECS standard operations. He/She works as an interface between SAP’s Customer Engagement team and the Technical Project Managers to ensure smooth operations of SAP ECS Partner managed cloud landscape and problem management to enhance the future values of SAP Enterprise Cloud Services.
As Automation Expert - Governance and Program Management you are responsible for the following tasks:
• Understand the SAP ECS Premium Supplier paradigm
· Liaising with premium suppliers and the customer-facing teams at SAP.
• Understand the processes involved and support in process improvements
• Responsible to devise innovative solutions after analyzing customer scenarios/requests
where you belong :
Our Mission:
Extend SAP cloud capabilities. This includes enabling a proficient partner community. Focus on stability, quality, and profitability. These efforts will improve service availability. They will also increase margins and make customers happier with SAP Enterprise Cloud Services.
What we do:
Save cost and reduce risk with contract management, deal and opportunity guidance to sales, and successful customer launch.
Manage our Premium Suppliers and engage with hyperscaler (AWS, MS Azure, and Google Cloud Platform) to provide world class SAP Enterprise Cloud Services
Equip premium suppliers to deliver SAP Enterprise Cloud Services according to SAP standards and to customers’ standards.
Onboard and support Premium Suppliers. Run partner training and certification programs. Consult partners during customer onboarding. Provide assistance in critical situations. Ensure partner compliance with standards and maintain certification.
Equal Employment Opportunity (EEO) Statement
Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
QualificationsWhat you bring :
Required skills:
• Good Knowledge on the NodeJs , JAVA, UI5 programming paradigms
• Fair knowledge on SAP BTP (CAPM) & Application Studio, DevOps
• Fair knowledge on ITIL concepts
• Knowledge on Python & Github would be added advantage
• Good knowledge of SAP HANA and SAP Products
• Team player, anticipatory networking attributes, results and execution focused
• Strong intercultural business and team skills, with proven ability to successfully manage a virtual, multi-cultural/ cross-functional team
• Fluent in English - Any other language is a plus
• Ability to balance multiple priorities and work under time strain
Work experience:
• Total years of industry experience: 3 to 5 years
• Relevant Experience: min 2-3 years
Additional InformationAbout SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Skills Required
- 3 to 5 years of total industry experience
- At least 2 to 3 years of relevant experience
- Good knowledge of Node.js, Java, and UI5 programming paradigms
- Fair knowledge of SAP BTP, CAP, Application Studio, and DevOps
- Fair knowledge of ITIL concepts
- Good knowledge of SAP HANA and SAP products
- Ability to manage virtual, multicultural, cross-functional teams
- Strong intercultural business and teamwork skills
- Ability to balance multiple priorities and work under time constraints
- Fluency in English
- Knowledge of Python and GitHub
- Additional language proficiency
SAP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SAP and has not been reviewed or approved by SAP.
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Fair & Transparent Compensation — Pay is considered competitive and fair overall, with satisfaction higher in certain roles and geographies, especially sales with strong on‑target earnings. Feedback suggests compensation is above average for a large enterprise software employer even if not at the very top of the tech market.
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Leave & Time Off Breadth — Generous paid time off, holidays, volunteer time, and a formal sabbatical option are part of the total rewards. These offerings contribute meaningfully to overall value even when base salary alone may feel mid‑pack.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage, plus HSAs/FSAs and mental‑health support, form a robust core of the package. Paired with other coverages, this breadth reinforces strong total compensation value.
SAP Insights
What We Do
SAP is one of the world’s leading producers of software for business process management. Today, SAP has over 250 million cloud users and more than 100 solutions covering all industries and business functions. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.
Why Work With Us
At SAP, we help the world run better and improve people's lives A market leader in enterprise software, SAP turns businesses into intelligent, sustainable enterprises. Our applications and services enable business and public customers across 25 industries to operate profitably and adapt continuously.
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