The Role
Leads end-to-end contract projects for hospitality, commercial, and residential clients. Develops project plans, coordinates quotes, invoices, sourcing, design, logistics, and order fulfillment, and maintains accurate project data. Partners closely with Sales and customers to achieve sales and delivery goals, build trust, solve problems, and drive successful outcomes. Requires strong communication, organization, customer service, technical systems, and spreadsheet skills, with occasional evening and weekend availability.
Summary Generated by Built In
We don’t sell furniture, we transform spaces. RH Contract is a multi-category supplier of furnishings to luxury Hospitality, Commercial and Residential developers and their ecosystems of partners. We are an integrated team of interior designers, procurement experts, project leaders and logistics specialists working together to deliver extraordinary outcomes for our customers globally. We think differently. We work differently. We collaborate differently. We aim to be the best partners and deliver incredible time and cost value for our customers.
RH is seeking a Project Leader to partner directly with the Sales Team to support and grow the business. This work involves end to end project lifecycle management, building strong relationships with the RH Sales Team and customers to advance their projects and ultimately win. This position requires a high level of communication, collaboration and customer service as well as strong technical skills.
YOUR RESPONSIBILITIES
- Develop and Lead comprehensive end to end project plans that are shared both internally as well as with Clients
- Lead creation of quotes/invoices, and order fulfillment planning through strong communication with Sales, Design, Sourcing, and Logistics Leaders
- Retain loyal customers by building a rapport and developing trust through frequent communication
- Strong collaboration with the Sales Team to achieve sales goals as well as meet forecasted Demand and Shipped Sales goals
- Establish close relationships with partners to continually drive solutions that deliver positive results
- Ensures data accuracy through systems and project related communications
OUR REQUIREMENTS
- Minimum three years project management experience in the Contract (B2B) or related industry
- Excellent client facing and customer service skills, capable of relating to individuals at all levels
- Possesses initiative, process innovation, problem-solving, and decision-making quality with high attention to precision and accuracy at a task-specific level
- Proficient in multiple systems and spreadsheets, i.e.: CRM/SalesForce, MS Office Suite, Google Sheets
- Strong organization and time management skills
- Ability to work evenings and weekends as needed
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Skills Required
- Minimum three years of project management experience in the contract B2B or related industry
- Excellent client-facing and customer service skills
- Ability to relate to individuals at all levels
- Initiative, process innovation, problem-solving, and decision-making ability
- High attention to precision and task-specific accuracy
- Proficiency with multiple systems and spreadsheets, including Salesforce, Microsoft Office Suite, and Google Sheets
- Strong organization and time management skills
- Ability to work evenings and weekends as needed
RH Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RH and has not been reviewed or approved by RH.
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Wellbeing & Lifestyle Benefits — Official materials highlight an Employee Assistance Program, Headspace access, Care.com, Peloton app perks, and meaningful product and restaurant discounts. Feedback suggests these lifestyle benefits add tangible day-to-day value alongside the core package.
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Flexible Benefits — RH lists HSA/FSA options, pre-tax commuter benefits, earned wage access, and financial planning resources, offering choice and financial flexibility. Feedback suggests this breadth helps some team members tailor benefits to individual needs.
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Leave & Time Off Breadth — PTO is included and publicly highlighted, and feedback suggests many view the policy as solid even if usage can depend on scheduling and role. This provides structured time away within a standard retail/hospitality package.
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The Company
What We Do
RH is a luxury lifestyle brand specializing in high-end home furnishings and interior design. The company operates a global network of galleries, outlets, and restaurants, offering an integrated experience that combines luxury home decor with high-end hospitality and interior design services.
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