Project Facilitator (Traveling Position)

Posted 3 Days Ago
Be an Early Applicant
Milton, GA
1-3 Years Experience
Information Technology • Consulting
The Role
The Project Facilitator coordinates client projects, ensuring client satisfaction through effective communication and proper documentation. This role requires significant travel, including overnight stays, and involves overseeing contractors, securing products for shipping, and working with the warehouse team. Additional skills include strong customer service and time management abilities, along with problem-solving expertise.
Summary Generated by Built In

It’s not enough to have the right technology today, you must have a plan for tomorrow, too. At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future. In addition, we take pride in delivering the highest-quality refurbished Apple products at an affordable price. Through our lifecycle through upcycle approach, we strive to meet our mission of providing equitable and affordable access to technology.

Job Description: Project Facilitator

Purpose:

The Project Facilitator position is a key component to the organization's success. The ideal candidate must be flexible, self-motivated, and organized. This candidate must have a professional demeanor and great customer service skills. This role requires a lot of travel and some overnights. This position reports to the Project Manager.

Responsibilities:

  • Coordination of client projects and services, ensuring the success and satisfaction of our clients. This will include client communications, creation of pick lists for our warehouse team, label creation, and all other necessary paperwork.
  • Facilitates onsite client projects to ensure the project runs smoothly and ensures client satisfaction. This will include all necessary documentation and client questions during the project.
  • Oversite of third-party contractors while at client site.
  • Securing product for shipping (palletizing & shrink wrapping)
  • Driving company and rental box trucks or vans
  • Some travel will require flights (nationwide service)
  • Some travel will require overnight hotel stays
  • Loading pallets onto lift gate trucks using a pallet jack
  • Work toward issue resolution independently or with a team
  • Work in the office while at the home office to ensure that project needs are being met.
  • Perform other duties as assigned

Education, Skills & Experience

  • Must hold a valid driver’s license
  • Must complete a DOT physical to obtain DOT Medical Card upon job offer
  • Must complete background check
  • Must be able to provide clean motor vehicle record upon job offer
  • Must have an open and flexible schedule for pickup dates
  • Exceptional customer service, communication and time management skills
  • Must be capable of lifting up to 50lbs repetitively; must be able to stand and walk for extended periods of time
  • Attention to detail and committed to managing problems through resolution
  • Experience with ERP systems is a plus
The Company
HQ: Milton, WI
53 Employees
On-site Workplace
Year Founded: 2014

What We Do

An international leader in Apple upcycling. Our partners in business, education, and government trust our team to create sustainable plans that ensure equitable access to technology. At Diamond Assets we believe in lifecycle through upcycle℠

Diamond Assets helps schools, businesses, and governments create sustainable plans that ensure equitable access to technology. Focused on transparent, reliable, and knowledgeable service, our team helps customers plan, get the most value for their current Apple devices, and feel secure that their devices have been responsibly upcycled or recycled.

Jobs at Similar Companies

Silverfort Logo Silverfort

Senior Manager, Deal Desk

Information Technology • Sales • Security • Cybersecurity • Automation
Remote
United States
357 Employees

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

InCommodities Logo InCommodities

Senior Software Developer - NA

Information Technology • Machine Learning • Analytics • Energy • Automation • Renewable Energy
Hybrid
Austin, TX, USA
234 Employees

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account