Program Manager-Microsoft Services Consulting

Reposted 2 Days Ago
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Dallas, TX, USA
In-Office
150K-170K Annually
Mid level
Software
The Role
The Project & Engagement Manager will lead consulting projects, manage client relationships, drive business development, and oversee project delivery.
Summary Generated by Built In
Job Type: FTE
Level: Senior
Department: Engagement Management Office (EMO)
Location:  Remote (US or Canada)
Rate: $150,000-$170,000 USD (rates vary in Canada)
Position Overview
We are seeking a strategic and client-focused Program Manager to lead high-impact consulting engagements and cultivate long-term client relationships. This hybrid role combines delivery excellence with strategic advisory, ensuring that client objectives are met while identifying opportunities for growth and transformation.
Responsibilities 
  • Act as the primary strategic advisor to clients, aligning consulting solutions with business goals.
  • Lead the planning, execution, and delivery of consulting projects across multiple industries.
  • Develop and maintain strong client relationships, acting as a trusted partner throughout the engagement lifecycle.
  • Drive business development by identifying upsell and cross-sell opportunities within existing accounts.
  • Manage project scope, timelines, budgets, and resources to ensure successful delivery.
  • Facilitate executive-level communications and stakeholder reporting.
  • Oversee financial performance of engagements, including billing, and forecasting.
  • Collaborate with internal teams to ensure consistent delivery standards and client satisfaction.
  • Support strategic transformation initiatives for clients.
  • Contribute to the development of consulting methodologies, templates, and best practices.

Qualifications
  • 8+ years of experience in strategic consulting and program management within an enterprise client-facing role.
  • Proven track record managing complex projects involving multiple stakeholders, cross-functional teams, and executive audiences.
  • Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall).
  • Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions.
  • Experience managing project financials, including budgets, forecasting, and milestone-based funding.
  • Demonstrated strength in client engagement management, including expectation setting, executive communication, risk mitigation, and issue resolution.
  • Excellent verbal and written communication skills with audiences at all organizational levels.
  • Ability to translate complex technical and business concepts into clear, actionable plans and insights.
  • Confident decision-maker with strong analytical and problem-solving skills.
  • Highly organized, detail-oriented, and capable of managing multiple concurrent engagements.
  • Collaborative leadership style with strong interpersonal and conflict-resolution skills.

Additional Knowledge & Skills 
  • Proficiency with Microsoft Office tools and Microsoft Project.
  • Bachelor’s degree preferred.
  • PMP, PRINCE2, Agile certification, or equivalent project management education preferred.
  • Prior experience delivering Microsoft Cloud projects or working with Microsoft funding programs is a plus.

About the Company 
Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries.
What We Can Offer
Cyclotron offers a comprehensive benefits package designed to support our employees’ well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums. Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all.
Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Skills Required

  • Proven experience in strategic consulting and project management within a client-facing role
  • Strong understanding of business strategy, operations, and transformation initiatives
  • Exceptional communication and relationship-building skills with executive stakeholders
  • Ability to manage multiple projects and engagements simultaneously
  • Financial acumen and experience managing engagement-level budgets and profitability
  • Bachelor's degree in Business, Management, or related field; MBA or PMP certification preferred
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The Company
HQ: San Francisco, California
160 Employees
Year Founded: 2014

What We Do

We’re Cyclotron. We want to welcome you to the new world of an action-oriented, modern technology consultancy. Cyclotron was proudly founded in San Francisco in 2014 with the sole intent of accelerating the success of our clients by solving mission-critical business and technology challenges, through a proven network of industry-specific frameworks. We’re a trusted strategic partner to many innovative organizations in the financial, health and life sciences, public, retail, and technology sectors. Our solutions combined with your investment with us boosts productivity, enhances collaboration, and integrates intelligence across your entire enterprise.

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