Our client is a software company that supplies a cloud computing platform for the creation and management of automated business workflows and they are seeking a Project/Engagement Manager to oversee the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
This requires managing the project leading practice methodology, working in collaboration with the Customer project team and any involved Partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
Job Description- Lead the delivery team throughout the engagement, often in collaboration with a services Partner.
- Manage the engagement governance, internal and external stakeholders, communications, timeline, scope, risk, change management, quality, resourcing, reporting, and financials.
- Work with the Sales Account Team, Partner, and Customer to fully understand the engagement at hand; including challenges, risks, issues and value being delivered, as well as devising mitigation strategies as necessary.
- Understand the goals and align the deliverables accordingly.
- Apply expertise from the NowCreate methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success and adoption.
- Be the single point of contact to encourage collaboration and customer agreement on proposed solutions.
- Mentor Expert Services and/or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
- Identify gaps between actuals and plan of record, proposing solutions, escalating as needed.
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Extensive progressive and relevant experience as part of a professional services organization; or equivalent education/experience
- Ability to travel up to 40%
- Industry domain expertise in the SaaS environment
- Creativity with comfort running complex projects independently
- Experience driving complex issues through analysis and resolution
- Experience working collaboratively both in and across various teams / departments
- Right to work in the country applied to
- Fluent in Swedish (preferably native) and English
- Focus on value delivered to the customer
Remote Opportunity
Skills Required
- Experience integrating AI into work processes, decision-making, or problem-solving
- Extensive progressive experience in a professional services organization or equivalent education/experience
- Ability to travel up to 40%
- Industry domain expertise in the SaaS environment
- Comfort running complex projects independently and creatively
- Experience driving complex issues through analysis and resolution
- Experience working collaboratively across teams and departments
- Right to work in the country applied to (Sweden)
- Fluent in Swedish and English (Swedish preferably native)
- Focus on delivering customer value and promoting adoption
What We Do
Lifted, an Upwork Company, is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models, including independent contractors, staff augmentation, and employer-of-record, while integrating with MSPs and VMSs to provide centralized visibility, spend control, and audit-ready compliance, delivering a white-labeled talent experience for hiring managers and contingent workforce programs.
