Project Document Control Coordinator

POSITION PURPOSE

The Project Document Control Coordinator is responsible for coordinating and managing customer-required project documentation throughout the project lifecycle. This role serves as the central point of coordination for customer submittals, resubmittals, document control activities, project records, and closeout documentation across multiple concurrent projects. The position ensures project documentation is accurate, complete, traceable, and submitted in accordance with contractual requirements and project schedules.

This role works closely with Project Managers, Engineering, Operations, Quality, Supply Chain, Manufacturing, and customers to ensure all documentation requirements are met while supporting successful project execution and customer satisfaction.

PRINCIPAL ACCOUNTABILITIES

• Coordinate customer-required project documentation from project initiation through final closeout across multiple concurrent projects.
• Review customer documentation requirements and establish project document registers, submission schedules, trackers, and records.
• Compile submittal packages from internal stakeholders; coordinate required reviews and approvals; and verify documentation is complete, accurate, and compliant before customer submission.
• Submit documentation through customer-required systems and portals while maintaining proper version control, revision history, and traceability.
• Track documentation milestones, due dates, submission status, customer approvals, workflow notifications, and outstanding action items.
• Review customer comments and returned documentation; coordinate required revisions and responses with Engineering, Operations, Quality, Project Management, and other stakeholders.
• Verify customer comments and revision requirements have been addressed and submit revised documentation within applicable contractual or project timeframes.
• Coordinate the collection, organization, and submission of final project records, as-built documentation, turnover packages, and other closeout deliverables.
• Support Project Managers by providing documentation status reports, monitoring upcoming deliverables, and following up with stakeholders to maintain project schedules.
• Proactively identify documentation gaps, bottlenecks, and schedule risks; communicate concerns to the project team and escalate unresolved issues as appropriate.
• Serve as a professional point of coordination for customer documentation requests and inquiries, supporting timely responses and a positive customer experience.
• Identify and support opportunities to standardize templates, improve workflows, automate administrative activities, and strengthen project document-control and PMO practices.
• Participate in programs essential to BAC culture, including behavior-based safety, housekeeping, continuous improvement, security, and compliance with legal and ethical standards.
• Comply with all applicable local, regional, national, company, customer, and project-related policies, standards, laws, and procedures.

NATURE AND SCOPE

This position reports to the Manager of Project Management Office and supports Project Managers and cross-functional teams in coordinating customer-required documentation throughout the project lifecycle. The position is expected to interact regularly with Engineering, Manufacturing Operations, Quality Assurance, Supply Chain, Purchasing, Contracts, Sales, Sales Representatives, customers, and other internal and external stakeholders. The Project Document Control Coordinator is responsible for supporting multiple projects and is responsible for maintaining accurate, complete, timely, and traceable project documentation. The role coordinates documentation activities and follows up on deliverables but does not independently own project scope, commercial decisions, or technical approvals unless specifically delegated.

KNOWLEDGE & SKILLS

• Associate degree in Business, Project Management, Engineering Technology, Construction Management, or a related field required; equivalent experience may be considered. Bachelor's degree in a related field preferred.
• Minimum of 3 years of experience in document control, project coordination, project administration, or a similar role within an engineering, construction, or manufacturing environment.
• 2+ years of experience supporting customer-facing projects and managing technical documentation throughout the project lifecycle preferred.
• CAPM, Certified Document Controller, or a related project management or document control certification preferred.
• Experience coordinating documentation, deadlines, revisions, approval workflows, and deliverables across multiple concurrent projects.
• Working knowledge of document-control principles, including document identification, version control, revision management, records retention, and audit traceability.
• Ability to review technical and project documentation for completeness, accuracy, consistency, and compliance with customer, contractual, and internal requirements.
• Experience coordinating technical submittals, resubmittals, as-built records, turnover packages, or project closeout documentation is preferred.
• Strong organizational skills and attention to detail, with the ability to prioritize competing demands, meet deadlines, maintain accurate records, and proactively identify documentation gaps or schedule risks.
• Strong written and verbal communication skills, including the ability to clearly communicate documentation requirements, status, concerns, and action items.
• Demonstrated ability to collaborate across Project Management, Engineering, Operations, Quality, Supply Chain, Sales, Contracts, customers, and other stakeholders to obtain information, follow up on deliverables, and escalate unresolved concerns appropriately.
• Experience supporting customer-facing projects, with a demonstrated commitment to responsiveness, accountability, customer requirements, and contractual deadlines.
• Strong analytical and problem-solving skills, including the ability to investigate documentation issues, determine appropriate next steps, and recommend practical solutions.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams, and experience maintaining document registers, trackers, databases, reporting tools, and electronic project records.
• Experience using customer document-management systems, electronic document-control platforms, or customer portals is preferred, including the ability to quickly learn customer-specific systems, workflows, and naming conventions.
• Experience in a manufacturing, construction, engineering, industrial, or technical-services environment is preferred. 

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  While performing this job, the employee is regularly required to stand and walk up to 50% of the time.   This position requires occasional lifting up to 20 pounds and travel both domestic and internationally up to 20% of the time.

BAC Hiring Compensation Range $63,500 - $108,800

BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at www.Baltimoreaircoil.com.  

BAC Employees are eligible to participate in an annual bonus incentive program