We’re looking for a Project Manager to join our Central Compliance team at MBPS. In this role, you are expected to lead the end-to-end implementation and onboarding of Compliance systems focusing on Financial Crimes, ensuring seamless integration with existing business processes. You will collaborate with cross-functional stakeholders, drive adherence to regulatory requirements, and deliver projects on time and within budget. Additionally, you will leverage your strong project management expertise and deep understanding of financial institution systems to ensure effective execution and continuous improvement of Compliance initiatives.
Position Responsibilities:
Establish and manage end-to-end project governance, planning, and execution—from initiation to closure—ensuring alignment on scope, timelines, resources, and deliverables.
Monitor project progress, risks, and issues, implementing mitigation strategies to ensure delivery within time, scope, and budget.
Lead stakeholder coordination across internal teams (compliance, IT, operations) and external partners, ensuring clear communication and expectation management.
Oversee system implementation, including configuration, integration, and testing (SIT/UAT), ensuring readiness for production deployment and compliance adherence.
Facilitate project meetings, document decisions and action items, and manage vendor governance (e.g., SoW preparation and reviews).
Develop training materials, conduct onboarding sessions, and provide ongoing support and documentation post-implementation.
Drive compliance, risk management, and continuous improvement by ensuring regulatory alignment and identifying opportunities to enhance processes and system capabilities.
Required Qualifications:
Bachelor’s degree in Business, Finance, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, CAMS) is a plus.
5+ years of experience in project management, with a focus on system implementation or compliance projects.
Strong understanding of business processes and systems in insurance, regulations, compliance requirements, and FC system functionalities.
Fluent English, very good communication and presentation. Capability to speak other Asian languages (e.g Mandarin/ Cantonese) is a plus
Preferred Qualifications:
Flexibility to work in a Global environment.
Self-starter, can implement assigned tasks with minimum supervision.
Ability to negotiate with different stakeholders, Regional Office, Global teams on various topics related to project governance.
Hands-on in preparing/reviewing good quality project status and financial documents.
Detailed and hands-on in creating project documents (incl. financial aspects).
Excellent presentation, communication and interpersonal skill.
Faster learner and growth mindset to keep innovating improved ways in managing project / financial governance.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Bachelor's degree in Business, Finance, Information Technology, or related field
- Master's degree or relevant certifications (e.g., PMP, CAMS)
- 5+ years of project management experience focused on system implementation or compliance projects
- Strong understanding of business processes and systems in insurance, regulatory and compliance requirements, and financial crimes (FC) system functionalities
- Experience overseeing system implementation including configuration, integration, and testing (SIT/UAT)
- Fluent English with strong communication and presentation skills
- Capability to speak Asian languages (e.g., Mandarin, Cantonese)
- Flexibility to work in a global environment
- Self-starter able to implement tasks with minimum supervision
- Ability to negotiate with stakeholders, regional office, and global teams on project governance topics
- Hands-on experience preparing and reviewing high-quality project status and financial documents
- Detailed and hands-on experience creating project documents, including financial aspects
- Excellent presentation, communication, and interpersonal skills; fast learner with a growth mindset
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
