Scope:
- Lead a team of software engineers within the Returns Development organization, providing technical direction, people leadership, execution discipline, and coaching.
- Partner closely with Product Management, UX, Cloud Operations, Support, and other engineering teams to deliver high-quality returns capabilities aligned to roadmap commitments and customer outcomes.
- Drive enterprise engineering practices that improve quality, scalability, reliability, performance, security, maintainability, and operational readiness across services and applications.
What you’ll do:
- Lead, coach, and develop a high-performing engineering team, creating clarity of priorities, accountability, and growth opportunities.
- Own delivery execution for assigned Returns Development roadmap commitments, ensuring predictable planning, high-quality delivery, and transparent communication of progress, risks, and dependencies.
- Provide technical leadership in design and implementation discussions, helping the team make sound architectural decisions for scalable, performant, secure, and maintainable solutions.
- Partner with Product Management to translate roadmap priorities, customer needs, and business outcomes into well-defined engineering plans and releases.
- Drive Agile delivery practices, including backlog refinement, sprint planning, execution tracking, retrospectives, and continuous improvement.
- Improve engineering excellence through code quality, automated testing, CI/CD practices, observability, operational readiness, defect reduction, and root cause analysis.
- Manage cross-functional dependencies with adjacent product, platform, cloud, support, and implementation teams to ensure successful end-to-end solution delivery.
- Support customer escalations and production issues by ensuring timely technical investigation, clear communication, and durable corrective actions.
- Build team capability through hiring, onboarding, mentoring, performance management, and succession planning.
- Use data, KPIs, and engineering metrics to assess team health, delivery performance, quality trends, and opportunities for improvement.
What we are looking for:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- 15+ years of software engineering experience, including hands-on experience building solutions for complex problems.
- Proven experience leading delivery of enterprise-grade SaaS, cloud-hosted, or cloud-native applications at scale.
- Strong technical foundation with the ability to guide architecture, collaborate on design, and troubleshoot delivery decisions; prior hands-on software development experience is required.
- Experience with microservices, APIs, distributed systems, cloud platforms, and modern DevOps practices.
- Demonstrated ability to lead Agile teams and manage planning, execution, dependencies, risks, and stakeholder communication.
- Strong people leadership skills, including coaching, feedback, performance management, hiring, and developing engineering talent.
- Quality-first mindset with experience using engineering metrics, production insights, and root cause analysis to improve product and team outcomes.
- Ability to work effectively with global, cross-functional teams and communicate clearly with technical and non-technical stakeholders.
- Supply chain, warehouse, returns, inventory, commerce, or logistics domain experience is preferred.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
- 15+ years of software engineering experience, including hands-on solution development.
- Proven experience delivering enterprise-grade SaaS, cloud-hosted, or cloud-native applications at scale.
- Prior hands-on software development experience.
- Experience with microservices, APIs, and distributed systems.
- Experience with cloud platforms and modern DevOps practices.
- Experience with CI/CD, automated testing, observability, and operational readiness.
- Demonstrated ability to lead Agile teams and manage planning, execution, risks, and dependencies.
- Strong people leadership skills: coaching, feedback, performance management, hiring, and development.
- Quality-first mindset using engineering metrics, production insights, and root cause analysis.
- Ability to work with global cross-functional teams and communicate with technical and non-technical stakeholders.
- Supply chain, warehouse, returns, inventory, commerce, or logistics domain experience.
Blue Yonder Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Yonder and has not been reviewed or approved by Blue Yonder.
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Leave & Time Off Breadth — PTO is described as generous or “unlimited” in the U.S., alongside paid holidays, sick time, and two paid volunteer days. These policies are often highlighted as strengths that support work–life balance.
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Flexible Benefits — Remote-work options and flexible arrangements are emphasized as part of the package. This flexibility is valued alongside compensation and can help offset middling pay for some roles.
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Healthcare Strength — Medical, dental, and vision coverage are provided, with mental health/EAP support and HSA/FSA options referenced. These core coverages are portrayed as solid and comprehensive.
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What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
