Project Director, Expert Services

Posted 10 Days Ago
Be an Early Applicant
San Francisco, CA
Hybrid
50K-500K Annually
Expert/Leader
Sales • Software
The Role
The Project Director, Expert Services at Odaseva will manage a portfolio of data security projects for Salesforce customers, overseeing execution and maintaining client relationships. Responsibilities include project management, issue resolution, and achieving utilization targets while collaborating with sales and customer success teams.
Summary Generated by Built In

About Odaseva:

Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data.

With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations.

Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures.

Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data.

It's a great time to join us!


When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem.


Your Role:

As a Project Director, Expert Services, you will be a key contributor to the success of Odaseva.


We are looking for a highly collaborative and seasoned Salesforce Project Director to join our Global Expert Services organization. The ideal candidate will be a blend of strategic and execution-focused, and will work closely with sales and customer success teams in the region to deliver high quality Expert Services engagements and drive business growth.

Your Responsibilities

  • Managing a portfolio of projects for our customers providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based data Security solutions for Salesforce customers
  • Developing and maintaining long term, trusted relationships with our clients
  • Encouraging and tracking ongoing and regular customer feedback, including coordination with our customer experience team initiatives
  • Project Overseeing including but not limited to ensuring team utilization, billing, pre-emptive and reactive project related issue resolution
  • Being the primary day-to-day escalation point of contact for the client and the operational aspects of the project
  • Facilitating regular status meetings with project team, sponsors, and all stakeholders
  • Achieving published company utilization targets

You will bring:

  • 12+ years of relevant experience. 
  • Ability to monitor and manage the scope, schedule and budget of projects ranging in size ($25K to $1m) and duration (6 weeks to 1 year)
  • Ability to multi-task, effectively prioritize, and practice excellent time management while managing 2 to 10 projects concurrently
  • Experience/(familiarity with) in managing data security and data management/strategy projectsDrive implementations of high-quality cloud solutions
  • Experience in professional services/consulting organization
  • Experience in Agile approaches to project management
  • Partner with Pre-Sales to help sell Expert Services
  • Proven ability to manage project budgets, team utilization, and provide project oversight
  • Experience with using Salesforce.com or involved as part of a project team
  • PMI certified and/or Agile Scrum master certified

Odaseva’s values are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork

Odaseva offers an inclusive, supportive work environment where talented people innovate and grow. In our work together, we seek to be smart, humble, hardworking and above all - collaborative. If this sounds like a good fit for you, we encourage you to apply.


We are:

🔥 Pro-equality, pro-diversity

🔥️ A team of smart and kind people (inspire emulation - not competition)

🔥️ A culture of professional excellence yet casual style

🔥 A place where you can make an impact and grow your career

🔥️ A company at the forefront of data & cloud innovation

🔥 A competitive employer 

🔥 Truly international, with offices in Paris, San Francisco, Sydney and London

🔥 In favour of Flex office


Odaseva is an EEO employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Top Skills

Salesforce
The Company
HQ: San Francisco, CA
139 Employees
On-site Workplace
Year Founded: 2012

What We Do

At enterprise scale, Salesforce data is different. Data volumes are large. Data models are more sophisticated. Integrations, regulations, and business processes are much more intricate. All this complexity dramatically increases the risks to your data threatening to grind business to a halt. Odaseva is the only data platform built specifically to help the world's largest, most ambitious Salesforce customers keep their data protected, compliant, and agile.

With Odaseva, Salesforce architects and platform owners get a powerful set of tools to help solve the problems at the foundation of the Salesforce data value chain. Keep customer data intact and available with comprehensive backup and archiving, apply analytics to prevent disruptions before they happen, use automation to take control of the entire data lifecycle and solve privacy and compliance issues at the root, and easily move data between production and non-production environments, to sandboxes, and to systems outside Salesforce.

White Paper: Odaseva Complete Guide to Salesforce Backup and Restore
https://www.odaseva.com/complete-guide-to-salesforce-backup-and-restore

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