The Project Coordinator is responsible for supporting tenant-related administrative operations to ensure smooth day-to-day functionality. This role focuses on rent collection, tenant service request triage, lease and compliance reporting, and assistance with coordinating special events. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities efficiently and professionally.
Key Responsibilities:
Tenant Relations & Coordination:
- Serve as the primary point of contact for tenants regarding administrative matters.
- Coordinate and manage rent collection processes, ensuring accurate records and timely payments.
- Triage tenant service requests, prioritize issues based on urgency, and dispatch appropriate personnel or vendors.
- Maintain service request logs and assist in tracking resolution timelines.
Reporting & Documentation:
- Assist in generating monthly reporting for lease compliance, rent payments, and tenant service metrics.
- Prepare and maintain accurate documentation, memos, and internal communications related to tenant activities and lease terms.
- Support in compiling reports for internal stakeholders and property management teams.
Vendor and Lease Administration:
- Assist with onboarding new vendors related to tenant services and building operations.
- Help monitor and document vendor performance and ensure adherence to service-level agreements.
Event Coordination:
- Assist with the coordination and logistics of special tenant events, including setup, communication, and scheduling.
- Liaise with vendors, internal teams, and tenants to ensure successful event execution.
General Administrative Support:
- Provide day-to-day administrative support to the property or asset management team.
- Support internal operations such as billing coordination, invoice tracking, and compliance documentation.
- Perform other administrative duties as needed.
Qualifications:
- Minimum of one (1) year of customer service or tenant services experience.
- Strong written and verbal communication skills.
- High proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure.
- Excellent organizational skills and attention to detail.
- Professional demeanor with a strong sense of accountability and initiative.
Pay Range
$35.00 per hour
Skills Required
- Minimum of one (1) year of customer service or tenant services experience.
- Strong written and verbal communication skills.
- High proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure.
- Excellent organizational skills and attention to detail.
- Professional demeanor with a strong sense of accountability and initiative.
What We Do
UG2 is a leader in integrated facility services, providing a high standard of janitorial, operations, maintenance, and workplace solutions. They specialize in delivering professional facility services across diverse markets, including commercial, corporate, education, healthcare, life science, public venue, retail, and industrial sectors, with a mission to set a new standard of excellence and create the next generation of leadership in the industry.
