Critical Mass is looking for a motivated and detail-oriented Project Coordinator to come and join the team. This is an ideal role for someone early in their project management career who is eager to learn, highly organised, and a strong communicator.
You will:
- Support the planning and delivery of projects, including scheduling, meeting coordination, and documentation
- Take clear meeting notes and share updates with internal teams and clients
- Assist in managing small-scale projects, with guidance from senior team members
- Help track project budgets, timelines, and overall progress
- Maintain project documentation and ensure information is easy to access and understand
- Communicate regularly with stakeholders through status reports, emails, and meetings
- Escalate risks or issues proactively to ensure smooth project delivery
- Support client onboarding and project intake processes
- Contribute to project management processes alongside senior team members
- Gradually take ownership of smaller projects from start to finish
- Support budget tracking and reporting
- Participate in project reviews and continuous improvement initiatives
- Learn how to scope projects, plan resources, and deliver against client goals
You have:
- Strong verbal and written communication skills
- A positive, proactive attitude with a willingness to learn
- Good organisational skills and attention to detail
- Basic understanding of project management principles
- Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Nice to Have:
- Exposure to project management or resource planning tools (e.g. Smartsheet)
- Interest in digital, media, or technology-driven projects
Our new hires & employees are the future of our organisation, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Skills Required
- Strong verbal and written communication skills
- Positive, proactive attitude with a willingness to learn
- Good organisational skills and attention to detail
- Basic understanding of project management principles
- Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Work from an office a minimum of 3 days a week
- Exposure to project management or resource planning tools (e.g. Smartsheet)
- Interest in digital, media, or technology-driven projects
What We Do
We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM. Learn more at criticalmass.com.
