Project Coordinator

Project Coordinator

Location: Kuala Lumpur, Malaysia

Type: Full-time

Department: REMS

Job Summary

We are looking for a Project Coordinator to join our team. In this role, you will be the operational backbone for our regional growth initiatives, supporting the team in ensuring seamless execution across markets and conducting basic analysis to support initiative design and post-campaign analysis.

• You will need to be highly structured and organized in managing campaign assets, trackers, and timelines.
• You are an effective communicator, responsible for coordinating seamlessly across multiple teams, including Analytics, Research, Media, Creative, and Country teams.
• You can apply basic analytical skills to prepare performance reports, surfacing critical insights to help the team optimize ongoing campaigns.
• You have a natural drive for process improvement and ensuring operational efficiency in a fast-paced environment.

The ideal candidate is meticulous and highly organized, capable of balancing complex campaign trackers while seamlessly coordinating with multiple teams. Strong verbal and written English communication is essential, along with a solid working knowledge of Google Workspace (Sheets, Slides, Docs).

The Growth S&P (Strategy and Planning) team sits within the client’s Regional User Growth organization. We drive user growth across the region by combining user analysis with end-to-end initiative execution. We partner closely with country teams to diagnose user performance, looking across the user funnel and using those insights to co-create initiatives that resolve key gaps and drive new growth. We also lead regional growth initiatives across verticals, collaborating with cross-functional teams across Marketing, Business, Product, and Operations to design pilot experiments, execute campaigns, and scale proven growth initiatives across markets. 

Responsibilities

• Campaign Asset Operations: Manage the end-to-end setup and deployment of in-app campaign landing pages and in-app house ads, ensuring all technical and visual assets are accurately configured and launched on time.
• Performance Tracking & Reporting: Prepare and maintain bi-weekly campaign performance reports. Consolidate data to track key metrics, identify trends, and surface actionable insights to the team for continuous campaign optimization.
• Cross-Functional Coordination: Act as the central operational node between the Growth S&P team and key stakeholders (Analytics, Research, Media, Creative, and Country teams). Submit briefs using the correct templates and coordinate the timely delivery of assets and materials in the right formats.
• Stakeholder & Timeline Management: Drive project timelines by diligently following up with various teams. Ensure all necessary inputs, localizations, and approvals are secured on a timely basis to prevent delays in campaign go-live dates.

Eligibility Requirements

• Experienced Administration or Project Management: Preferred min 1-2 years of experience in project coordination, campaign operations, or a similar operational role within marketing/tech.
• Process Oriented: Ability to learn internal tools and processes quickly. Can navigate complex cross-functional workflows to ensure the team remains compliant and efficient.
• Eye for Detail: Meticulous in managing assets, data trackers, and operational checklists. Able to spot irregularities in creative formats or performance numbers and advise stakeholders accordingly.
• Excellent Communication Skills: Strong written and verbal English. Ability to compile project statuses, follow up on briefs, and present information in a clear, actionable way.
• Great Collaborator: Someone who thrives in a matrixed environment. Able to follow up persistently yet diplomatically with country teams and regional stakeholders to get things moving and secure approvals.
• Highly Organized: Enjoys building or improving trackers and processes to achieve day-to-day efficiency. Thrives in an ultra-fast-paced, digitally-inclined tech environment. Quite the perfectionist when it comes to execution.
• Data-Savvy: Comfortable working with basic data sets and utilizing spreadsheet tools to build straightforward performance reports.

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com  

You can also find us on:

https://www.linkedin.com/company/eclerx/ 

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here