Project Coordinator

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The Project Coordinator works in tandem with the Project Management members to support the completion of existing and new projects by aiding in managing of the day-to-day operational and administrative tasks. This position will collaborate on various aspects of the Project Management process including, but not limited to, creating and managing project documentation/timelines, coordinating shipments and communicating with project stakeholders including clients. This role is ideally suited for someone with pharmaceutical industry experience looking to transition into Project Management position. This position will also support on-site client visits, as required.

Essential Duties and Responsibilities:

• Build customer relationships by coordinating customer on-site visits, monitoring customers during production, and managing expectations.
• Accountable to assist and collaborate with project managers on the following tasks and activities:

o    Coordination of sample and product shipments.

o    Organizing existing customer information.

o    Planning and implementation of projects and project plans.

o    Purchasing and billing activities.

o    Administrative tasks such as filing, scanning, etc.

o    Documenting project phases and creating summary reports.

• Work with internal teams and facilitate solutions with customer inquiries as applicable.
• Maintain detailed project documentation as required by internal and external reporting needs.
• Establish strong inter-departmental relationships.
• Develop proficiency with Microsoft Project, Smartsheet, and other Project Management software as required.
• Provide support to the Project Management department where needed.
• Expected to support project activities outside of core hours as necessary.
• Comply with all PCI policies and procedures.
• Perform other duties as assigned.

Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions.

• Minimal physical effort is normally required, including bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. May be assigned to work on more than one task at a time.
• Work at a computer for extended periods of time.
• Able to deal with ambiguity.
• Proven ability to manage multiple projects (duties) simultaneously.
• Able to work in a highly complex environment with competing demands and priorities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for communication internally and externally on aspects of assigned tasks or customer projects.

• 10% off-shift hours (evenings, Saturdays, Sundays, as needed)

​Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 0-2 years’ experience in a customer service or customer facing role, or high-level administrative experience preferred.
• High School Diploma or bachelor’s degree with concentration in life sciences is preferred.
• Comfortable with Project Management software such as Microsoft Word, Excel, Access, Project, and Smartsheet.
• Solid planning and organizational skills.
• Strong critical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Strong interpersonal skills.
• Ability to resolve conflicting situations by maintaining high ethics and values.
• Ability to work independently with minimal supervision.
• Experienced at multi-tasking and working in a dynamic, fast paced work environment.
• Honesty, integrity, respect and courtesy with all colleagues and clients.
• Flexible and adaptable.

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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.