Project Coordinator

Shift Timings: 4:00 PM to 1:30 AM

Project Coordinator 

JOB ROLE SUMMARY 

Provides project support to Project Managers within the Global Projects and Implementation team. Own and run smaller projects as assigned. Manage low-level issues and risks, track project progress related to stand-alone milestones, and work with internal team members to ensure the successful and timely completion of projects. 

DUTIES AND RESPONSIBILITIES 

Collaborates with stakeholders to: 

• Assist project managers with day to day activities like taking meeting minutes and sharing it with the Project Manager or the stake holders where you own the project. 

• Updating the RAID log regularly with the action/risk items coming out of meeting minutes, emails or chats. Ensures effective team identification of project risks, issues, assumptions and dependencies. 

• Assist the project managers in the development and managing of the project documents and document repository 

• Liaising with clients for access/credential requests 

• Track and own access request and validation process 

• Follow up with project teams on their deliverables to track to project schedule 

• Provide input to the project plan. Establishes deadlines, assigns tasks and monitor and summarize progress of projects. 

• Coordinate the allocation of project resources to secure appropriate resources to complete assigned projects on time and within budget. 

• Adding and monitoring project resources to Workday for time allocation to projects 

• Overseeing and tracking Purchase orders on projects 

• Work with Transition managers to maintain and update Knowledge Acquisition tracker and schedule KA sessions as needed 

• Work collaboratively with teams to update Configuration items (CI) 

• Assist with QA’s for CI Go Live’s following the established process 

• Manage the projects adhering to Ensono’s project management methodology  

• Own and manage smaller projects managing the scope and schedule in terms of dates and milestones. Manage costs and budget 

• Oversee the various work streams of activities in the project, including timeline, quality of work, risks, issue escalations, and collaboration amongst the various stakeholders. 

• Works with all stakeholders to ensure governance is in place and a continuous improvement/ transformation plan is in place. 

• Appropriately escalate barriers, issues and risks to meeting timelines and deliverables. 

• Manages the project status reporting according to prescribed templates and timelines for a given project.  

• Facilitate cross-training to ensure job rotation and minimize assignment coverage gap 

• Provide coaching feedback to all team members.   

PRODUCT/ INDUSTRY KNOWLEDGE AND UNDERSTANDING: Understands the project management discipline from both a business and technical perspective 

SUPERVISORY RESPONSIBILITIES: This position does not have any direct reports, but may mentor less experienced associates in the role.   

EDUCATION & CERTIFICATION 

Required 

• Bachelor’s degree in Computer Science, MIS or equivalent experience 

• Minimum of 5 years of experience with exposure to project management skills 

Knowledge & Experience  

• Strong communication skills 

• Strong organizational skills 

• Time management skills 

• Analytical and problem-solving skills 

• Work independently 

• Basic knowledge on MS Office tools like Onenote, Excel, Powerpoint, msproject 

• Ability to adapt and work in a fast-paced team environment  

• Growth mindset 

Preferred 

• ITIL knowledge or certification 

• ITSM knowledge or certification