Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling project queries. To succeed in this role, you should have excellent time management and communication skills, as you will collaborate with clients and internal teams to deliver results on deadlines.
Eligibility:
- Bachelor’s degree in business or related field
- 2+ years’ project management experience
- Hands-on experience with managing clients and teams
- Strong written, verbal, and presentation skills
- Proven experience in managing multiple, concurrent, technical projects
- Be communicative and social, assertive and enthusiastic
- Adaptability to work in rotational shifts if needed
- Critical thinker and problem-solving skills
- Organizational and attention to detail.
- Working knowledge of project management software
- Professional Certifications such as: ITIL, PMI-ACP, CSM, Project+, PRINCE2 or PMP
Job Responsibilities:
• Coordinate project management activities, resources, equipment and information ensuring projects remain within
scope, schedule, and defined budgets
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Analyze risks and opportunities
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate risks
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests
• Plan and manage team goals, project schedules and new information
• Supervise current projects and coordinate all team members to keep workflow on track
• Report project outcomes and/or risks to the project manager as needed—escalating issues as necessary
• Act as a point of communication between company teams and external resources
Top Skills
What We Do
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We offer MSP staffing, outsourced NOC, RMM virtual admin, Helpdesk, and Professional Services—all the talent you need to scale your business, improve profitability and succeed.
◆ If you need dedicated staffing—technical or business admin—we have your back.
◆ Have you decided that providing NOC or helpdesk isn’t the best use of your tech talent? Let us save the day.
◆ Is your RMM tool driving you crazy? We can totally fix that.
Why Work With ITBD?
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
When we say “Built for an MSP, by an MSP,” we are talking about having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
Need more reasons?
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfec for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp







